Customer Implementation Manager
hace 1 semana
Mission TheCIM Team Lead plays a central role in transforming the Implementation function into a trueconsulting practice within the Customer Organization. They guide CIMs in evolving from execution-driven implementers toconsultative experts who deliver measurable client success, efficiency, and value. As part of this transformation, the CIM Team Lead supports the Head of CIM in shifting the team from acost center to a business unit , focused on efficiency, impact, and margin optimization. Operational Excellence & Delivery Oversight Validatequotes vs. scope to ensure services are correctly defined and aligned with client expectations. Guaranteehandover completeness before kickoff, verifying all key information from Sales or CAM. Drivedelivery efficiency (aim to deliver in 4 days what was previously scoped for 6, without compromising quality). Overseeproject allocation and prioritization within their region. Consulting Transformation & Capability Building Coach CIMs to transition from implementation specialists toconsultant partners . Identify and addresstraining needs to build consulting, engagement, and advisory skills. Analyze performance data to identify high-engagement CIMs, document their practices, and share learnings across teams. Promote adoption ofbest practices and benchmarking to continuously elevate the delivery standard. Performance Management & Service Value Monitorengagement scores (Gold vs. Silver) to track client performance and satisfaction. Collaborate closely withSales, CAMs, and the Solution Design team (SD) to ensure the right service positioning in proposals. Provide insight and data to support Sales inarticulating service value and securing correct pricing. Validate service proposals for new business opportunities to ensure accurate scoping and profitability. Cross-Functional Collaboration Partner with theHead of CIM on business performance reviews, efficiency tracking, and margin optimization. Work withMarketing to highlight successful client use cases and best practices. Share insights withSales and Product teams to refine offerings and strengthen alignment between service delivery and client needs. Collaborate withCAM Team Leads to ensure a seamless client journey from setup to adoption and renewal. Partner with theCAM and Product teams to align onExhibitor Marketplace adoption strategies, ensuring setup execution directly contributes to broader revenue and engagement goals. Profile & Background Strong background inimplementation, consulting, or solution delivery , ideally within a SaaS or event tech environment. Proven ability to managecomplex project portfolios and coach technical or consulting teams. Strong business acumen — able to connect delivery quality tofinancial performance (margin, charge per day, utilization). Skilled in stakeholder communication, process design, and performance tracking. Fluent in balancingclient satisfaction, operational efficiency, and business profitability . #J-18808-Ljbffr
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Implementation Manager
hace 2 días
, , Argentina Navro A tiempo completoThis is about building something significant, fast, at a rapidly scaling B2B payments startup. We are looking for an enthusiastic, organised, and driven Implementation Manager to join our dynamic and growing team. This is a high-impact opportunity to build our client solutions from the ground up and directly shape our growth at the forefront of fintech...
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Implementation Specialist
hace 6 días
, , Argentina Ashby A tiempo completoHi! We’re Morgan and Daryl, Implementation Managers here at Ashby. Our customers are at the center of everything we do, and that’s especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on doing things thoughtfully. This role plays a critical part in ensuring our new customers...
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FinTech Onboarding
hace 2 días
, , Argentina Navro A tiempo completoA fintech startup in Argentina is seeking an enthusiastic Implementation Manager to join their team. This role focuses on supporting client onboarding processes, ensuring accuracy in data handling, and facilitating successful implementations. Ideal candidates will have strong organisational skills, attention to detail, and a proactive approach to...
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Customer Implementation Manager
hace 1 semana
Remote Canada / Toronto / Montreal / Florianópolis / Mexico City / Rio de Janeiro / Argentina Swapcard A tiempo completo $900.000 - $1.200.000 al añoMission The CIM Team Lead plays a central role in transforming the Implementation function into a true consulting practice within the Customer Organization. They guide CIMs in evolving from execution-driven implementers to consultative experts who deliver measurable client success, efficiency, and value. As part of this transformation, the CIM Team...
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359CO | IMPLEMENTATION MANAGER | CABA
hace 1 semana
, , Argentina Syneos Health A tiempo completoEn Cona Consultores nos encontramos en búsqueda de un Implementation Manager para unirse al equipo de una importante multinacional de telecomunicaciones ubicada en Retiro, CABA. Responsabilidades Supervisar la ejecución práctica de proyectos e iniciativas de instalación. Actuar como enlace entre la planificación estratégica y la implementación real,...
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Telecom Implementation Lead
hace 1 semana
, , Argentina Syneos Health A tiempo completoUna importante multinacional de telecomunicaciones está en búsqueda de un Implementation Manager para supervisar proyectos de instalación en Retiro, CABA. El candidato ideal debe tener inglés avanzado y más de 4 años de experiencia en implementación de proyectos, en áreas relevantes como telecomunicaciones. La empresa ofrece excelente condiciones de...
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Implementation Manager
hace 1 semana
Ciudad de México / Argentina / Brasil / Bogotá Deuna A tiempo completo $120.000 - $240.000 al añoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment...
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Principal AI Implementation Engineer
hace 5 días
Argentina Grow UP HR A tiempo completo US$75.000 - US$1.750.000 al añoDescripción del puesto We're pioneering customer implementation health through intelligent agent design.We're redefining insurance technology implementations with AI-driven agentic systems that ensure flawless customer onboarding. This role focuses on building browser-based semantic agents that emulate stakeholder personas, holistically evaluate...
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, , Argentina Ashby A tiempo completoA dynamic technology company in Argentina is seeking an Implementation Specialist to manage the execution of customer implementations. In this critical role, you will develop strong relationships with customers, lead implementation projects, and ensure that their experience with the product is smooth and successful. The ideal candidate will have experience...
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Customer Account Manager
hace 1 semana
, , Argentina Swapcard A tiempo completoMission TheCAM Team Lead plays a pivotal role in guiding and developing the Customer Account Management team toward a unified, performance-driven model. They coach and support CAMs in balancing revenue accountability, client success, and platform adoption , ensuring each account reaches its full growth potential while maintaining the highest service...
