Remote Fractional Field Tech Support Engineer

SupportYourApp is seeking a T3 Support Engineer to join our global Intelligent Support-as-a-Service team. You will investigate outages, troubleshoot backend systems, analyze logs, query production databases, and implement small fixes while escalating complex issues to Engineering. This fully remote role offers a multicultural, multilingual environment,...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues. Location & Schedule LATAM-based candidates only. Fully remote. Must be...

Cummins Inc. busca un/a Ingeniero/a de Soporte Técnico de Campo para liderar la investigación de problemas y proporcionar diagnóstico y reparación en campo. Colaborarás con ingeniería y servicio al cliente para impulsar mejoras y soluciones efectivas. El rol enfatiza documentación clara, transferencia de conocimiento y mentoría a técnicos, además...

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...

Proofpoint is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer for enterprise customers. This remote role focuses on troubleshooting Kubernetes-based deployments, software, infrastructure, hardware, and networking issues across the platform. You will reproduce environments, run tests, and engage with Engineering, Sales, and Customer...

Political Asylum Lawyers is seeking a highly technical Tier 2/3 Technical Support Engineer for an AI vision platform running on Kubernetes. This role is fully remote for LATAM-based candidates, with availability to work during U.S. East Coast business hours and onboarding to learn the platform and internal processes. You will troubleshoot deployments,...

Ingeniero de Soporte Técnico de Campo En Cummins, creemos que tu pasión es tu poder. Impulsa tu carrera con el apoyo de un equipo global que te empodera para dar lo mejor de ti. Key Responsibilities Lidera la investigación de problemas de producto o sistema, comprende los mecanismos causales y recomienda las acciones apropiadas. Brinda soporte al...

Proofpoint in Córdoba, Argentina is seeking a highly technical Tier 2/3 Technical Support Engineer to help enterprise customers troubleshoot complex platform, infrastructure, and deployment issues while working remotely with U.S. East Coast hours. You will reproduce environments, manage tickets, and collaborate with Engineering, Sales and Customer Success...

Yo Ai Labs is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer for an AI vision platform running on Kubernetes, focused on enterprise video analytics. The role is fully remote for LATAM-based candidates and requires working US East Coast business hours. During onboarding, you will learn the platform, support processes, and participate in...