Remote 3rd-Tier IT Support Engineer

SupportYourApp, a global Intelligent Support-as-a-Service leader, invites you to join as a T3 Support Engineer. Work from home and thrive in a multicultural, multilingual environment, supporting clients across 60 languages and 30+ countries. You’ll master new skills and achieve challenging goals in collaboration with our People First management approach....

Hireframe is seeking a Technical Support Engineer for PACS to be the first point of contact for healthcare IT users. You will troubleshoot issues, support PACS/RIS systems, and coordinate cross-functional teams to resolve incidents and improve support processes. The role requires 5+ years in IT support, 3+ years in healthcare/radiology support, strong...

Hireframe is seeking a Technical Support Engineer for PACS to be the first point of contact for healthcare IT users. You will troubleshoot issues, support PACS/RIS systems, and coordinate cross-functional teams to resolve incidents and improve support processes. The role requires 5+ years in IT support, 3+ years in healthcare/radiology support, strong...

Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer for our AI/vision platform. LATAM-based candidates, fully remote, must cover U.S. East Coast business hours. Onboarding emphasizes platform learning and internal certification. You will troubleshoot Kubernetes deployments, collaborate with engineering and sales, and manage/support...

Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer for our AI/vision platform. LATAM-based candidates, fully remote, must cover U.S. East Coast business hours. Onboarding emphasizes platform learning and internal certification. You will troubleshoot Kubernetes deployments, collaborate with engineering and sales, and manage/support...

Proofpoint Argentina is seeking a highly technical Tier 2/3 Technical Support Engineer to support an AI vision platform running on Kubernetes for enterprise customers. You will troubleshoot deployments, reproduce environments, and manage support tickets in a global context. The role requires strong English communication, cloud familiarity (AWS/Azure), and...

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. The role is LATAM-based and fully remote, requiring availability to work U.S. East Coast business hours. As a Tier 2/3 Technical Support Engineer, you will troubleshoot Kubernetes-based...

SupportYourApp in Rosario, Argentina, is seeking a T3 Support Engineer to join a multicultural team supporting clients across 60 languages. You will investigate, troubleshoot, and resolve issues escalated from T1, work with databases, logs, and APIs, and contribute to runbooks and knowledge bases. The role requires strong English (C1), solid SQL skills,...

Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer to troubleshoot and resolve complex platform, infrastructure, and deployment issues for an AI vision platform running on Kubernetes. This fully remote role requires LATAM-based candidates and availability during U.S. East Coast business hours. Onboarding includes training and...