Associate Business Systems Coordinator

Associate Business Systems Coordinator

Overview of Position

As an Associate Business Systems Coordinator, you will play a key role in supporting strategic technology and business initiatives across Global Auto. This position offers exceptional visibility and the opportunity to influence the success of multiple high-impact programs by helping teams organize requirements, improve processes, and strengthen collaboration across stakeholders.

You will work closely with Program Managers and Business Systems Managers to ensure requirements are documented accurately, Jira backlogs are maintained effectively, and information flows seamlessly across teams. This role is ideal for someone who enjoys connecting information, solving problems, and leveraging technology, including AI and automation tools, to improve business outcomes.

You will support a primarily US-based team in while gaining exposure to strategic initiatives focused on operational excellence, digital transformation, and innovation.

What will be my duties and responsibilities in this job?

Translate business requirements into Jira features, user stories, and related documentation.

Gather, organize, and document requirements from meetings, recordings, workshops, and stakeholder discussions.

Maintain Jira backlog hygiene by ensuring stories, tasks, and priorities remain accurate and up to date.

Review acceptance criteria and support alignment between business needs and development deliverables.

Assist with solution demonstrations, feedback collection, and analysis of business outcomes.

Coordinate activities and communication across Program Managers, Business Systems Managers, and other stakeholders.

Generate status reports and ensure timely sharing of project information across multiple strategic programs.

Support process improvement, knowledge management, and AI-driven operational efficiencies utilizing Microsoft 365, SharePoint, Copilot, and related technologies.

What are the requirements needed for this position?

A minimum of 2 years of experience in business analysis, systems analysis, project coordination, or a related field.

Experience gathering, documenting, and managing business requirements.

Experience working with Jira, including backlog management and user story creation.

Understanding of software development lifecycle (SDLC) methodologies and technology delivery processes.

Advanced English communication skills, both written and verbal.

Experience working with Microsoft 365 applications and collaboration tools.

What other skills/experience would be helpful to have?

Experience working with SharePoint environments and knowledge management practices.

Exposure to AI and automation technologies such as Microsoft Copilot, AI agents, or comparable tools.

Experience supporting cross-functional or enterprise-wide programs.

Strong analytical and problem-solving capabilities.

Excellent organizational skills with the ability to manage multiple priorities.

Ability to work independently while maintaining strong collaboration across teams.

Experience in PMO, product, operations, or technology-focused environments.

Why Join Us?

This is an opportunity to join a highly collaborative team that values innovation, continuous improvement, and diverse perspectives. You'll contribute to strategic programs, help shape a newly established role, and gain exposure to emerging technologies including AI and automation. Team members are encouraged to challenge ideas, improve processes, and make a visible impact on business results from day one.

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What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture .

Company Overview
Assurant is a leading global business services company t