Technical Writer
hace 2 semanas
The Client Onboarding and Documentation (CO&D) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services). Knowledge management assets include procedures, user guides, contextual help and communication for the firm wide Global KYC Standards as they relate to Commercial & Investment Bank (CIB). This role is critical in contributing to the ongoing support and success of the program. As a CO&D Technical Writer, you will partner closely with the subject matter experts from the business, production, policy and project teams within various WKO & DDS functions to ensure all Knowledge Management documentation is accurate, clear, concise, and consistent. The CO&D Technical Writer is also responsible for assisting Exam Management with procedure evidence, managing the procedures portal and additional projects, as assigned. Additionally will be required to manage projects to improve Change Management processes and tools Responsibilities Responsible for developing and maintaining Knowledge Management Assets (including procedures, user guides, contextual help and communications) to support KYC policies and operational processes Ensure final approved documents conform to prescribed templates and style guidelines Champions and adheres to the CO&D Change Readiness process Responsible for Knowledge Management asset impacts by participating in project workstreams Write user-friendly materials that meets the needs of the target audience, translating knowledge into content that sets our users up for success Manage communications and meetings with project teams and key business partners, escalating challenges as needed Facilitate review with Stakeholders including Process Owner, Management, Testing and Compliance securing all approvals for procedures Work under tight deadlines to quickly update/enhance knowledge assets resulting from policy and process changes Establish working relationships and routinely interface with Stakeholders, Technology, Subject Matter Experts (SMEs), Compliance, and any other relevant party Formulate observations and recommendations for process improvement, risk mitigation, and improved controls Cross-train and collaborate with peers Qualifications A minimum of three years practical experience with technical/procedural writing, editing and communication. (Knowledge of financial services functions, operations and awareness of regulatory and compliance environments a plus) BA/BS degree in English/Writing or equivalent work experience Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Visio, Teams, etc.) and SharePoint #J-18808-Ljbffr
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Technical Writer – Operational technology
hace 2 semanas
Buenos Aires, Argentina Strategic Staffing Solutions A tiempo completoTechnical Writer – Operational Technology Duration: 12 months – Multi-Year contract Location: Remote Job Description: We are looking for a skilled Technical Writer proficient in markdown to join our team. The Technical Writer will play a critical role in creating clear and concise documentation for our solutions, with skills in markdown to transform data...
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Technical Writer
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoDescriptionThe Client Onboarding and Documentation (CO&D) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services). Knowledge management assets include procedures, user guides, contextual help and communication for the firm...
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Onboarding & Documentation Technical Writer
hace 4 semanas
Buenos Aires, Argentina JPMorganChase A tiempo completoA leading global financial services company is seeking a CO&D Technical Writer in Buenos Aires. This role involves writing and managing documentation for KYC operations, ensuring accuracy and compliance with guidelines. Candidates should have at least three years of technical writing experience and proficiency in Microsoft Office applications. Join a team...
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Technical Writer Senior
hace 2 días
Buenos Aires, Argentina Salesforce A tiempo completo**Job Category**:Products and Technology **Job Details**:Are you an experienced technical writer and are looking for a new opportunity, and are interested in working for one of the top companies to work for in the world? Or are you considering a career change from another technical role, such as UX or Support? Are you interested in playing around with...
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Technical Writer
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoJob DescriptionThe Client Onboarding and Documentation (CO&D) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services). Knowledge management assets include procedures, user guides, contextual help and communication for the firm...
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Ref Ai-8
hace 6 horas
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: We are seeking a dedicated technical writer to join our growing company. You will collaborate with other writers and creators to develop useful and engaging content and campaigns to grow our user base.Your duties will include updating and managing the company’s knowledge base regularly and working with developers to create new...
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User‑First Technical Writer
hace 1 semana
Buenos Aires, Argentina VirginPulse A tiempo completoA leading health and wellness company is seeking a Technical Writer to join their team in Buenos Aires. This role emphasizes collaboration with product designers and technical staff to deliver clear and precise documentation that enhances the user experience. The ideal candidate will possess excellent communication and writing skills, technical acumen, and a...
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Technical Writer
hace 5 días
Buenos Aires, Argentina Modus Create A tiempo completoHello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from...
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Remote OT Technical Writer for Playbooks
hace 2 semanas
Buenos Aires, Argentina Strategic Staffing Solutions A tiempo completoA staffing solutions company is seeking a skilled Technical Writer for a remote role. The ideal candidate will create clear technical documentation and work closely with teams to ensure accuracy. This position requires at least 5 years of experience, a strong grasp of markdown, and excellent communication skills. A familiarity with the Oil and Gas industry...
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Technical Writer
hace 4 semanas
Buenos Aires, Argentina JPMorganChase A tiempo completoThe Client Onboarding and Documentation (CO&D) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services). Knowledge management assets include procedures, user guides, contextual help and communication for the firm wide Global KYC...
