Remote SaaS Platform Support Engineer

Gramian Consulting Group is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will assist construction permitting customers in the U.S. from Latin America, guiding them through platform usage, troubleshooting, and onboarding. The ideal candidate should have at least 2 years of customer-facing or technical support...

Ryzlabs is seeking a Technical Support Representative for a 100% remote position serving Latin America and supporting a U.S.-based SaaS platform for construction permitting. You will resolve technical questions, guide customers through workflows, and demonstrate platform features to ensure smooth usage. The role emphasizes troubleshooting, ownership, and...

Coinscapture is seeking a Technical Support Representative for a fully remote role serving customers in the U.S. and Latin America. You will blend customer service, technical troubleshooting, and platform expertise to keep construction-permit workflows moving smoothly. The ideal candidate has at least 2 years in customer service or technical support, strong...

Uptalent.Io is seeking a Technical Support Representative to provide expert assistance for a SaaS platform from a fully remote LATAM base. You will guide contractors through system workflows, troubleshoot account and document-upload issues, and perform live platform demonstrations to customers with varying technical knowledge. The role emphasizes ownership,...

Assurant is seeking a Technical Support Representative for a 100% remote SaaS role. The ideal candidate will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and maintain accurate CRM documentation. The role requires at least 2 years in customer service or technical support, full professional fluency in English, and...

Prometeo Talent is recruiting a Customer Support Representative for a fast-growing SaaS company transforming the construction permitting industry. This is a 100% remote, full-time role supporting contractors with permit filings, account management, and platform usage. You will answer calls, resolve questions on permit status and billing, log interactions in...

Howard is seeking a Technical Support Representative for a fully remote role in Latin America to assist contractors with our SaaS platform. You will handle calls, troubleshoot, guide customers through workflows, and conduct demonstrations to help users maximize product value. The ideal candidate communicates clearly in English, has a technical mindset, and...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues. Location & Schedule LATAM-based candidates only. Fully remote. Must be...

Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role in the SaaS industry, supporting construction permitting workflows for U.S. customers and guiding LATAM users through the platform to keep projects moving. In this role you will handle inbound calls, troubleshoot platform issues, perform product demonstrations, and...