People Consulting

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About Global Delivery Services

Global Delivery Services refers to EY’s worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for Seniors with expertise in Change Management to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the PC team.

Your Key Responsibilities

• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas in the HR functional domain.
• Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
• Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
• Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
• Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms

Skills And Attributes For Success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• 3 + years of relevant experience
• Experience supporting a range of HR Transformation, Digital Strategy, and ERP Transformation projects from strategic design to implementation.
• Experience in being part of a large transformation effort, in a change management role to drive business readiness and business adoption
• Strong working knowledge in the implementation of some of the following organizational change management elements: change strategy and visioning, communication strategy, change impact assessment, business readiness assessment, stakeholder management and engagement, training design and delivery, change network implementation, and organization alignment
• Experience managing and providing direction to project team members
• Experience in content development and application of it to enable a change program

Ideally, you’ll also have

• APMG, PROSCI® or equivalent certification
• Exposure to stakeholder workshop design, content curation, and co-facilitation experience
• Experience in Communications strategy, planning, execution
• Awareness of new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
• Experience in working with data using analytics/statistical tools such as SPSS, Power BI