Trainer (Capacitador)

Overview Trainer (Capacitador) role at POSSUMUS. The Trainer will join our Adoption area and collaborate closely with members of the Training team and level 1 and 2 of technician support to ensure successful implementation of solutions for different clients. Core Soft Skills Effective communication, emotional intelligence and collaboration. Flexibility and adaptability Problem solving Critical thinking Ownership, leadership and proactive management Time management and planning Main Responsibilities Develop and keep updated the value proposition for the trainings offered Create and keep updated the didactic material to be used in the trainings Actively participate in the training pre-sales process, providing technical and strategic support to ensure alignment with customer needs Plan, prepare and deliver training to customers, focusing on how it can add value to their business processes Minimum Requirements Core skills: Ability to communicate effectively Ability to motivate Ability to adapt to different learning styles Ability to provide constructive feedback Ability to maintain attention and interest Pedagogical and teaching skills (must have) Knowledge and experience with computer tools such as hardware and software (must have) Experience as a teacher (e.g., English teacher) Ability to solve problems, empathy and listening skills Patience and tolerance Desirable Knowledge Microsoft Teams Microsoft SharePoint Microsoft OneDrive Microsoft Outlook Microsoft Planner Microsoft Forms Microsoft Stream Microsoft Power Automate Upper Intermediate English (must have) Hiring Process TA Interview Technical interview Psycho-occupational interview Job Offer Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Education and Training Industries: Information Services If you want to learn more about us, please visit our site: and culture page: #J-18808-Ljbffr