IA Onboarding Specialist
hace 4 semanas
We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers. As part of our Onboarding team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one. Responsibilities Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch. Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey. Build and configure AI assistants using internal tools, based on client needs and business logic. Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience. Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress. Deliver the first version of the AI promptly and ensure it meets quality standards before going live. Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks. Provide initial training and resources to help clients test and understand their AI agent. Qualifications Proven experience in Customer Experience, Onboarding, or Technical Support roles. Ability to analyze client needs and translate them into technical configurations. Experience creating and managing JSONs, and understanding of structured logic flows. Familiarity with automation tools like Zapier is a plus. Strong organizational skills, with the ability to manage multiple onboarding projects in parallel. Team player who can collaborate across departments and adapt to dynamic environments. A strong passion for technology, innovation, and artificial intelligence. Excellent verbal and written communication skills, with a proactive, client-first attitude. Benefits Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills. OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use. Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. Soft Hybrid Work: We meet one day/week in our Co Work offices, the rest of the time you can work remotely from wherever you like #J-18808-Ljbffr
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Remote Student Onboarding Specialist
hace 3 semanas
, , Argentina TripleTen Indonesia A tiempo completoA leading online education provider is seeking a Customer Onboarding Specialist to ensure a smooth start for students in Argentina. This fully remote position requires at least one year of experience in customer-facing roles and advanced proficiency in both English and Spanish. Responsibilities include verifying payments, contacting students with onboarding...
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Student Success
hace 3 semanas
, , Argentina Virtustant A tiempo completoAn education-focused organization in Argentina is seeking a part-time Customer Success Specialist to support students throughout their learning journey. The role involves onboarding new students, maintaining communication, addressing questions, and ensuring satisfaction. Ideal candidates should have experience in customer support and strong communication...
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Data Onboarding Specialist
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, , Argentina HeadX A tiempo completoAbout Bonsai Bonsai is an all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to tasks, time tracking,...
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Data Onboarding Specialist
hace 1 semana
, , Argentina Global66 A tiempo completoAbout Bonsai Bonsai is an all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to tasks, time tracking,...
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Senior Onboarding Specialist
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, , Argentina hive.co A tiempo completoAt Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow. The Role Hive is seeking a...
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Customer Onboarding Specialist
hace 3 semanas
, , Argentina TripleTen Indonesia A tiempo completoCustomer Onboarding Specialist (with Spanish) TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among...
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Excel Data Onboarding Specialist for Seamless Migrations
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, , Argentina Global66 A tiempo completoA tech company in Argentina is seeking a detail-oriented Data Onboarding Specialist to help new customers seamlessly integrate their data into the platform. The role focuses on managing data migrations, ensuring accuracy in Excel and Google Sheets, and supporting customer success. Ideal candidates will have strong attention to detail and excellent English...
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Strategic Onboarding Leader — Remote Canada
hace 3 semanas
, , Argentina hive.co A tiempo completoA dynamic tech company in Argentina is seeking a Strategic Implementation Specialist to enhance customer onboarding experience. This role involves leading onboarding initiatives, mentoring a team, and optimizing processes to ensure clients achieve their goals effectively. Ideal candidates will have experience in SaaS, strong communication skills, and a...
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Data Onboarding Specialist
hace 2 semanas
, , Argentina HeadX A tiempo completoA leading platform for service businesses is looking for a Data Onboarding Specialist in Argentina. This role involves managing customer data migrations, ensuring data is clean and structured using Excel and Google Sheets. The ideal candidate should have advanced Excel skills, attention to detail, and excellent communication abilities. Join a fast-growing...
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Senior Onboarding
hace 1 semana
, , Argentina hive.co A tiempo completoA leading event marketing platform is seeking a Senior Onboarding Specialist based in Argentina. The ideal candidate will manage high-value customer onboardings and mentor a small team of specialists. This role involves leading customer training sessions and identifying improvements in onboarding processes. Experience in onboarding or customer training...
