Compliance Operations Analyst Security

About the Role We're seeking a detail-oriented Compliance Operations Analyst to join our Security & Compliance team and own the management of customer onboarding questionnaires and compliance documentation. In this role, you'll serve as a critical bridge between our customers and sales team, ensuring timely, accurate, and comprehensive responses to security assessments, vendor questionnaires, and compliance inquiries. As Arize continues to grow and serve enterprise customers across industries, this role is essential to maintaining trust, accelerating sales cycles, and demonstrating our commitment to security and compliance excellence. What You'll Do Manage and respond to customer questionnaires, RFP/RFIs, vendor assessments, and compliance requests Serve as the primary point of contact for all incoming customer security and compliance questionnaires Maintain a centralized knowledge base of standard responses to streamline future questionnaire completion Coordinate with cross-functional teams (Sales, Finance, Legal) to gather technical and business information Ensure responses are accurate, complete, and aligned with Arize's security posture and compliance commitments Recommend tooling solutions (e.g., security questionnaire automation platforms) to scale operations Documentation & Knowledge Management Build and maintain a repository of compliance documentation, certifications, policies, and procedures Keep documentation current as security controls, certifications, and policies evolve Develop FAQ documents and self-service resources for common customer questions Cross-Functional Collaboration Partner with Sales team to prioritize questionnaire requests and meet deal timelines Work closely with Security, Finance, Engineering, and Legal teams to validate technical responses Identify gaps in documentation or security controls and escalate to leadership Support annual audits (SOC 2, XX) by providing necessary documentation and evidence What We're Looking For Required Qualifications 2+ years of experience in security, compliance, risk management, revenue operations or related fields Experience responding to customer security questionnaires, vendor assessments, or RFP/RFI processes Strong understanding of common security frameworks and standards Excellent written communication skills with ability to translate technical concepts for non-technical audiences Exceptional attention to detail and organizational skills Ability to manage multiple priorities and meet tight deadlines Comfortable working independently in a remote environment Fluent in English (written and verbal) Preferred Qualifications Experience at a B2B SaaS company, especially in a high-growth startup environment Knowledge of AI/ML technologies and associated security/compliance considerations Certifications such as XX or similar Experience supporting sales or customer-facing teams Personal Attributes Proactive problem-solver who takes ownership Strong collaborator across time zones and cultures Adaptable and comfortable with ambiguity in a fast-paced startup Customer-focused mindset with commitment to quality Curious learner who stays current on security and compliance trends More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture. Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup Apply Now Tell us why you would be a great match for the Compliance Operations Analyst role. Equal Employment Opportunity Arize AI is an equal opportunity employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. #J-18808-Ljbffr