ATM Tech Support Specialist
hace 2 semanas
Bitcoin Depot is seeking an ATM Tech Support Specialist based in Argentina that will manage the optimal performance of ATM hardware and software in accordance with our standard operating procedures, provide internal and external customer service support to promote customer and end user satisfaction. Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations. We are proud to be an Atlanta Journal-Constitution Top Workplace for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM. Responsibilities Perform scheduled daily reviews of our ATM hardware and software management platform and identify ATM maintenance needs. Review internal and external requests and notifications to support ATM performance and end user service needs. Effectively triage hardware and software issues and open service calls as needed. Manage service calls assigned to providers to completion in accordance to the master service agreement and company KPIs. Review and assess ATM camera angles on a weekly basis to ensure customer images are captured in accordance with government regulatory compliance requirements. Review ATM performance for chronic behavior and perform root cause analysis to restore ATMs to optimal uptime. Liaison with customers as needed to maintain the business partnership and mitigate escalations. Make recommendations to improve efficiency within the team and/or cross functional departments. Assist other team members and perform other duties as assigned from time to time. Qualifications A minimum of one year in an ATM technical service role either in a field or call center environment. A minimum of a working knowledge level of Kaba Mas locks is preferred. Intermediate level or higher knowledge and understanding of using Microsoft Excel and/or Google Sheets. Demonstrated ability to manage multiple high priority tasks and shift priorities in a fast paced environment. Strong, professional communications skills both orally and written. A basic understanding of cryptocurrency. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Construction, Software Development, and IT Services and IT Consulting #J-18808-Ljbffr
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ATM Systems Uptime Specialist
hace 2 semanas
Municipio de Esquel, Argentina Bitcoin Depot A tiempo completoA leading cryptocurrency service provider is seeking an ATM Tech Support Specialist in Argentina to ensure optimal performance of ATM hardware and software. The ideal candidate will have at least one year of experience in ATM technical service and strong communication skills. The role involves managing service calls, reviewing performance, and liaising with...
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Technical Support
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina Atomic - Remote Jobs A tiempo completoJoin to apply for the Technical Support & Success Specialist | Legal Tech Startup ⚖️
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Go-Highlevel Tech Support Specialist | Training
hace 2 días
Municipio de Esquel, Argentina Builder Lead Converter A tiempo completoA leading Software as a Service company is seeking a Go-Highlevel Technical Support Specialist to join its team. This full-time remote position in Argentina involves maintaining high customer satisfaction through effective communication and troubleshooting. The ideal candidate should have proven customer support experience, proficiency with High-level...
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Remote Integrations Tech Support Specialist
hace 3 semanas
Municipio de Formosa, Argentina Playson A tiempo completoA leading online gaming supplier is seeking a Technical Support Specialist in Argentina to provide comprehensive customer support for integrations. The ideal candidate will have hands-on software development experience and effective communication skills. This full-time position offers competitive salary, flexible work schedule, and numerous benefits...
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PROGRAM SUPPORT SPECIALIST
hace 2 días
Municipio de Esquel, Argentina InEvent A tiempo completoJoin to apply for the PROGRAM SUPPORT SPECIALIST role at InEvent . InEvent is an innovative and fast‑paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, providing high‑level management for the c‑level suite and robust operational tools for analysts and managers. Program Support Specialist As a...
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Lab Tech Specialist
hace 3 semanas
Municipio de Esquel, Argentina IQVIA A tiempo completoLab Tech Specialist – IQVIA Job Overview The Lab Technical Specialist performs procedures to monitor the performance and reporting of laboratory assays. Essential Functions Develops and maintains the local laboratory Quality Control Program and database, performs statistical analysis of data and quality control performance data reviews in accordance with...
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Sales Support Specialist
hace 1 semana
Municipio de Esquel, Argentina Solera Holdings, LLC. A tiempo completoJoin to apply for the Sales Support Specialist role at Solera Holdings, LLC. 1 day ago Be among the first 25 applicants Role Sales Operations Specialist Activities related to sales and sales operations What You’ll Do Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses...
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Remote Customer Support Specialist
hace 2 semanas
Municipio de Resistencia, Argentina Soundcamps A tiempo completoA music industry startup in Buenos Aires is seeking a Customer Support Specialist to assist customers with technical issues on their platform. The ideal candidate should have excellent communication skills and a high level of English, with experience in customer support. You'll be responsible for responding to queries, guiding users through platform...
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SaaS Customer Support Specialist
hace 4 días
Municipio de Rincón de los Sauces, Argentina Omnisend A tiempo completoA customer-centric tech company seeks a customer support specialist to provide professional assistance across email and chat channels. The ideal candidate has fluency in English, strong ownership skills, and experience in fast-paced tech environments. The company offers a starting gross salary of 1,100 EUR/month, quarterly reviews, health insurance, and a...
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Go-Highlevel Technical Support Specialist
hace 2 días
Municipio de Esquel, Argentina Builder Lead Converter A tiempo completoGo-Highlevel Technical Support Specialist Join to apply for the Go-Highlevel Technical Support Specialist role at Builder Lead Converter , a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales. Pay Range Base pay: $22,000.00/yr - $28,000.00/yr (your actual pay will be based on your skills and...
