Real Estate

Real Estate & Customer Experience, Senior Manager Villa María - hace 4 horas Descripción de la vacante At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next. Job Title Real Estate & Customer Experience, Senior Manager Company Prologis Key responsibilities include Oversee day-to-day operations of assigned properties, including tenant relations, maintenance, rent collection, and regulatory compliance. Develop and implement effective property management strategies and plans to optimize property performance, value, and customer satisfaction. Maintain compliance of all policies and procedures. Conduct routine site inspections to ensure that the physical aspects—grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance—meet established standards and implement corrective measures. Drive and motivate the team (property managers, maintenance technicians, administrative personnel) to engage in innovative ideas, initiatives, and pilots. Assimilate and analyze information pertaining to market and economic conditions. Utilize Salesforce CRM to track interactions with customers and customer visits. Building blocks for success 3+ years’ supervisory experience, ability to provide superior internal and external customer service, strong diplomacy, and crisis diffusion skills. Strong financial reporting background to ensure budget and financial goals are met for the portfolio. Highly proficient in full cycle of leasing and lease interpretation. Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements/capital projects and work oversight. Strong mathematical and analytical skills. Strong working knowledge of property management accounting software. Preferred Bachelor’s Degree preferred from a four-year college or university and 5+ years of commercial real estate experience. 7+ years of experience as a property manager. CPM or RPA designation. Equivalent combination of education and experience. Must be able to multi-task; manage time efficiently; ensure all established deadlines are met and have strong attention to detail. Proficient working knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Requires a valid driver’s license and ability to travel to multiple properties. YARDI and Salesforce CRM software experience preferred. Ability to work extended/flexible hours (nights/weekends/on-call) as business dictates. People First As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging. Employment Type Full time Location Monterrey Office #J-18808-Ljbffr