Remote SaaS Support Specialist
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Prometeo Talent, a leading recruitment agency, is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This remote role places you as the first point of contact for customers, handling permit filings, account management, and platform usage for contractors.
You will work primarily over the phone, using CRM tools, Excel, and knowledge of workflows to resolve issues, log interactions, and meet performance metrics.