Remote SaaS Technical Support Specialist-Platform
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Santa Fe Nestle is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and conduct live demonstrations to help clients maximize value from the software.
The ideal candidate has at least 2 years in customer service or technical support, is fluent in English, and comfortable working with CRM tools and Excel.