Remote Field Tech Support Engineer
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Proofpoint is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer for enterprise customers. This remote role focuses on troubleshooting Kubernetes-based deployments, software, infrastructure, hardware, and networking issues across the platform.
You will reproduce environments, run tests, and engage with Engineering, Sales, and Customer Success to resolve tickets. LATAM-based candidates only, must align with U.S. East Coast business hours.