Client Onboarding Specialist

Client Onboarding Specialist (Day shift), Bulgaria Job Responsibilities Perform the due diligence on new customers, requesting the KYB / KYC information, documentation, review and verification of received documentation and making an analytical risk assessment; Perform Know Your Customer / Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies; Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files; Participate in composing KYC / KYB - related operational policies and procedures; Periodically evaluate existing customers according to established policies and procedures; Maintain continuous contact with customer in order to keep customer files updated; Process amendments on customer records in various applications; Provide support and knowledge sharing to cross functional teams in Operations; Assess ongoing work streams and provide feedback for operational improvements; Achieve individual and team goals, based on quantitative and qualitative standards; Have a thorough understanding of clients business and related parties in order to monitor clients activities; Specific projects which may rise from time to time. Job Requirements Relevant Bachelor's degree is mandatory; Experience in client onboarding; Experience in the field of fintech is a plus; The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies / services; The Analyst must have a reasonable understanding of the Companys business; The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company; Strong written and verbal communication skills; Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team; Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position; Microsoft Windows knowledge and data management is considered a plus; English language; excellent computer literacy; Additional language is a plus. # LI-Onsite Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including : birthday, work anniversaryAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks : crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com : Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple : Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https : / / crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. #J-18808-Ljbffr