Support Desk Specialist – HubSpot Service Hub
hace 5 días
The Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation. Working hours: 9-5 pm EST Responsibilities Handle incoming Level 1 support tickets (FAQs, basic inquiries) Maintain SLAs for response and resolution times Route escalations to appropriate US-based managers Tag tickets accurately for analytics and workflow triggers Monitor ticket queues and ensure zero backlog at week’s end Produce weekly support reports: Ticket volume Response & resolution times Ticket categories Customer sentiment indicators Qualifications 2–4 years in customer support or service desk roles Hands‑on experience with HubSpot Service Hub (preferred) Strong written communication skills SLA-driven and highly organized Preferred: Experience supporting B2C customers Familiarity with CRM‑based support workflows About 1840 & Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world‑class freelance professionals and delivering top‑tier outsourcing services across more than 150 countries worldwide. Our mission is to empower growth for forward‑thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work‑life balance, working remotely from any location, while maximizing their professional growth and earning potential. We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com. #J-18808-Ljbffr
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Support Desk Specialist – HubSpot Service Hub
hace 2 horas
Buenos Aires, Argentina Prometeo Talent A tiempo completoSupport Desk Specialist – HubSpot Service Hub (L1) 1840 & Company whatjobs.com The Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation. Working hours: 9-5 pm EST Responsibilities: Handle incoming Level 1 support tickets...
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Support Desk Specialist
hace 1 semana
Buenos Aires, Argentina 1840 & Company A tiempo completoThe Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation. **Working hours: 9-5 pm EST** **Responsibilities**: - Handle incoming Level 1 support tickets (FAQs, basic inquiries) - Maintain SLAs for response and resolution...
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Support Desk Specialist – HubSpot Service Hub
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina 1840 & Company A tiempo completoThe Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation.Working hours: 9-5 pm ESTResponsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations...
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Support Desk Specialist
hace 7 días
Buenos Aires, Argentina Medium A tiempo completoThe Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation. Working hours: 9-5 pm EST Responsibilities Handle incoming Level 1 support tickets (FAQs, basic inquiries) Maintain SLAs for response and resolution times Route...
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Support Desk Specialist – HubSpot Service Hub
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina 1840 & Company A tiempo completoThe Support Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation.Working hours: 9-5 pm ESTResponsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations...
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HubSpot Service Desk Specialist
hace 2 horas
Buenos Aires, Argentina Prometeo Talent A tiempo completoA global BPO leader is looking for a Support Desk Specialist to provide Level 1 customer support via HubSpot Service Hub. Ideal candidates will have 2-4 years in customer support, strong organizational skills, and proficiency in written communication. Responsibilities include managing support tickets, ensuring timely responses, and routing escalations....
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HubSpot Service Desk Specialist
hace 5 días
Buenos Aires, Argentina 1840 & Company A tiempo completoA global remote talent solutions provider is looking for a Support Desk Specialist to manage Level 1 customer support tickets through HubSpot Service Hub. The ideal candidate will have 2–4 years of experience in customer support, possess strong written communication skills, and be SLA-driven. Responsibilities include handling basic inquiries, routing...
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HubSpot Service Desk Specialist — Remote
hace 7 días
Buenos Aires, Argentina Medium A tiempo completoA global outsourcing leader is seeking a Support Desk Specialist to manage Level 1 customer support tickets via HubSpot Service Hub. The role requires 2-4 years in customer support, strong communication skills, and an organized approach to maintain SLAs. Responsibilities include handling support tickets, routing escalations, and producing weekly reports....
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Hubspot Implementation Specialist
hace 2 semanas
Buenos Aires, Argentina Adidas A tiempo completoHubspot Implementation Specialist Compensation: $2000-$2500/month Schedule: 8-5 or 9-6pm Eastern Location: Remote from Latin America Department: Client Delivery Reports To: Team Lead - Client Delivery About the Client Latino Legends is partnering with a rapidly growing HubSpot Partner Agency that helps high-growth companies unlock revenue through smarter...
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Hubspot Implementation Specialist
hace 1 semana
Buenos Aires, Argentina Latino Legends A tiempo completoHubspot Implementation Specialist Compensation: $2000–$2500/monthSchedule: 8–5 or 9–6pm EasternLocation: Remote from Latin AmericaDepartment: Client DeliveryReports To: Team Lead – Client Delivery About the Client Latino Legends is partnering with a rapidly growing HubSpot Partner Agency that helps high-growth companies unlock revenue through smarter...
