Remote Genesys L1 Support Engineer – Datacenter
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Oracle is seeking an experienced Datacenter Operations professional in Buenos Aires to manage break/fix, hardware maintenance, and network configuration tasks in a fast-paced environment. You will mentor technicians and ensure adherence to SOPs/MOPs while supporting high availability and security.
You’ll lead collaboration with project teams and vendors, monitor SLAs, and drive continuous improvement through problem solving and documentation.
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Remote Genesys L1 Support Engineer
Hace 4 días
rosario, santa fe, Argentina Smartrecruiters, Inc. Jornada completaJob Description Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align...