Localization Program Coordinator

Localization Program Coordinator - Capacity Management Thank you for your application. We are fortunate to receive thousands of applications for our open positions from many highly capable individuals. Each application is carefully reviewed. If your qualifications match the role's requirements, we will be in touch. Our client is a global provider of localization, translation, and content services, helping businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. Location: Argentina / Working Hours: 12pm - 9pm Local Time Summary This pivotal role supports the Capacity Management team by overseeing and dynamically managing the capacity of our reviewer pool. The role is highly cross‑functional, requiring regular interaction with reviewer teams and internal production teams to ensure seamless project flow. While the majority of projects are processed efficiently via automation, this position demands a level of technical proficiency and analytical rigor. Our commitment is to relentlessly pursue increased automation, enabling the team to focus on quality assurance, strategic process improvements, and strengthening key relationships with our vendors and clients. We operate as a global team, providing Project Management support across all time zones. We manage a dedicated network of hundreds of linguists, focusing heavily on their training and development, which contributes to our low industry‑turnover rate. A key aspect of this role is the ability to develop and deliver effective training to both internal team members and linguists. Responsibilities Reviewer Capacity Management Tracking and processing reviewers’ holidays Daily follow up activities, managing extension requests and reassignments, supporting on‑time delivery (OTD) Working with our specific applications Basic troubleshooting of internal and client specific tools Running Reports Learning and working with client‑specific tools Ensure consistency across the program, suggest and share best practices Initiate process improvements, develop the program further Provide support and partnership to other teams, internally or externally Interact, communicate and collaborate with various stakeholders – regular meetings, sync‑up calls, status updates, etc. Requirements A minimum of 1 year project management experience working in Localization Demonstrated Technical Savvy: A strong aptitude for quickly learning and mastering new technical tools, applications, and complex systems Advanced Data & Reporting Skills: High‑level experience using MS Office suite, with a particular emphasis on advanced Excel skills (e.g., pivot tables, VLOOKUP, data manipulation) for reports management and analysis Self‑sufficient and reliable, ability and willingness to learn new tools Acceptance of working independently with some support being provided remotely Excellent time management skills and the ability to adapt to change Ability to communicate clearly in writing (English) and face‑to‑face online Excellent attention to detail and customer service skills Ability to work under pressure in a deadline driven environment Advantageous Experience in teaching or training Previous translation or localization experience Understanding/experience working with more than one language/culture Experience with Google online tools such as Drive, Docs, Sheets, etc. Experience handling high volume of emails Documenting process Advanced knowledge in Excel (formulas, macros, etc.) Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Project Management Industries Translation and Localization #J-18808-Ljbffr