Remote Business Applications Manager — Lead User Care
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World Business Lenders, Llc in a fully remote role seeks a Business Applications Manager to lead the Customer Care organization serving users of the company's internally developed applications. Reporting to the CIO, the role manages five Application Advocate Analysts and establishes practices for application advocacy, user support, adoption, and lifecycle coordination.
The position blends business and technical fluency, translating between users, business leaders, and technical teams to ensure