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Snr Growth & Operations Lead, ROLA World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, we provide a trusted way to confirm who is a real human while preserving privacy. Our products – the Orb, World ID, and World App – enable safer online experiences and new applications built on AI technology. We are a fast‑growing network with over 17 million verified users across 160 countries and more than 400 people on our engineering, AI, cryptography, mobile, and operations teams. World was founded in 2019 and launched globally in 2023. Our leadership is backed by leading investors such as a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, and Coinbase Ventures. About the Team The Market Operations team oversees launch strategy, growth, and ongoing management of World across all markets. We deploy and manage all orbs worldwide and serve as the primary contact for local operators. Our mission is to onboard active users globally and build an inclusive identity and financial network. About the Role The Growth and Operations Manager, Rola, is responsible for executing the regional strategy across our markets in Latin America. Reporting to the Latin America Region Manager, you will lead day‑to‑day operations, growth, and integrity of the Rola ecosystem, focusing on education, compliance, and trust‑building. Execute and optimize market operations for the Rola ecosystem, including daily management of operating partners. Manage and motivate local partners, operators, and affiliates to ensure operational consistency and delivery on key KPIs (verifications, CAC, engagement). Implement trust and safety procedures, including site audits, data monitoring, field reports, and mystery‑shopper programs to identify risk, fraud, or compliance issues early. Serve as the local intelligence hub – gathering insights on user sentiment, regulatory climate, and media trends; share findings weekly with regional managers and cross‑functional teams. Collaborate on the implementation of broader regional experiments and marketing activations that apply to Rola. Support partner relationship management with universities, tech hubs, and educational organizations. Maintain rigorous documentation and reporting on performance, partner accountability, and operational health to HQ and regional stakeholders. Uphold standards of transparency, safety, and ethical growth in every user interaction, activation, and experiment. About You Entrepreneurial – a builder who thrives in ambiguity and translates strategy into local execution with limited resources. Scrappy and resilient – stays calm under uncertainty, solves problems fast, and adapts quickly to changing regulatory or operational contexts. Trust and integrity‑driven – treats user safety, brand reputation, and compliance as non‑negotiables. Cross‑culturally fluent – works seamlessly across diverse teams and cultural contexts, translating between local nuance and global expectations. Data & analytics‑focused – uses dashboards, KPIs, and data trends to diagnose issues, improve performance, and recommend strategic adjustments. Strong communicator and collaborator – works across Legal, Communications, Policy, and Product with precision and mutual accountability. Self‑directed and remote‑ready – operates autonomously, prioritizes effectively, and manages execution with limited supervision. Qualifications 5+ years of professional experience in operations, growth, or partner management, ideally in technology, fintech, or regulated sectors. Proven success managing multi‑stakeholder ecosystems (operators, affiliates, vendors, or franchise‑style partners). Demonstrated ability to identify risk and enforce compliance through field audits, data tracking, or safety protocols. Experience leading activations, events, or educational programs involving public audiences and institutional partners. Strong data fluency and analytical ability; comfortable working with dashboards, spreadsheets, and operational metrics. Fully fluent in Spanish and English, with strong written and verbal communication skills. Based in Buenos Aires, with availability to travel across the Rola markets (~75%). Bachelor’s degree in Business, Economics, Political Science, or a related field; postgraduate degree is a plus. Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Management and Manufacturing (technology, information and internet) #J-18808-Ljbffr