Call Center Manager
hace 2 semanas
Call Center Manager - Latam Location: Remote (CST Timezone) Working Schedule: Monday - Friday, 11:00 AM to 07:00 PM CST (Need to have staggered hours to have weekend call coverage) Key Responsibilities Team Leadership and Management Lead and inspire a team of call center representatives to achieve performance targets and sales goals. Conduct regular performance evaluations, provide constructive feedback, and implement improvement plans as needed. Cultivate a positive and collaborative work environment that fosters individual growth and team success. Sales Training and Coaching Develop and implement comprehensive sales training programs to equip team members with the skills and knowledge necessary for success. Provide ongoing coaching and support to representatives, including effective objection‑handling techniques and critical thinking skills during customer interactions. Monitor calls regularly to deliver real‑time feedback and coaching to enhance performance and customer satisfaction. Customer Acquisition Strategy Collaborate with internal teams and external partners to ensure the call center targets the right customer demographics and segments. Utilize customer data analytics to optimize lead generation strategies and drive continuous improvement in appointment settings. Communication and Reporting Maintain effective communication channels with onshore teams to provide updates on call center operations, performance metrics, and opportunities for improvement. Generate regular reports and insights to track progress toward goals and identify areas for enhancement. Serve as a liaison between the offshore call center and other departments to facilitate seamless coordination and alignment. Qualifications 2+ years of experience in call center management, preferably within the solar industry. Strong leadership skills with the ability to motivate and inspire a team to achieve exceptional results. Proficiency in using call center software, with experience in 59dialer preferred. Excellent communication and interpersonal skills, with a customer‑centric mindset. Nice-to-Haves Previous experience in solar call center management. #J-18808-Ljbffr
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Bilingual Call Center Agent
hace 2 semanas
Buenos Aires, Argentina Gilson Call Center Services A tiempo completo**Gilson Housing Partners is looking for Customer Service Representatives (Contractors) to join our team!** We are currently hiring for **full-time** and **part-time** positions to cover multiple vacancies immediately. **Job Details**: - **Full-time**: Monday to Friday, 9 AM - 6 PM EST - **Part-time**: Monday to Friday, preferably between 1 PM - 6 PM...
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Operario Call Center
hace 1 día
Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo¡Estamos reclutando operarios para nuestro call center! Si te apasiona el servicio al cliente y tienes habilidades para brindar una excelente atención telefónica, ¡esta es tu oportunidad! En nuestra empresa, nos dedicamos a proporcionar soluciones de comunicación efectivas a nuestros clientes. Como operario de call center, serás el punto de...
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Venta obra social
hace 1 semana
Buenos Aires, Argentina Call Sur A tiempo completoBuscamos gente experimentada en la venta de traspasos obra social via call center, jornada part time, sueldo fijo + comisiones, premios por objetivos y beneficios. Ubicado en microcentro (cercanía obelisco). Incorporación inmediata
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Call Center Manager
hace 2 semanas
Buenos Aires, Argentina Novasyte A tiempo completoEsta oferta de trabajo no se encuentra disponible en tu país. Descripción de la vacante Remoto: Teletrabajo Empleos similares Una empresa del sector cárnico busca cubrir posiciones de operador telefónico tanto a nivel nacional como internacional. El trabajo se realiza de forma remota desde cualquier ubicación, atendiendo a clientes y proveedores. Se...
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Remote LATAM Call Center Manager
hace 2 semanas
Buenos Aires, Argentina SC Johnson A tiempo completoA leading consumer goods company is seeking a Call Center Manager - Latam who will manage and inspire a team to achieve performance goals while delivering training and coaching. The ideal candidate will have over 2 years of call center management experience, preferably in the solar industry, and possess excellent communication and leadership skills. This...
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Virtual Call Center
hace 2 semanas
Buenos Aires, Argentina Chiro Match Makers A tiempo completo**Job Title**: Virtual Call Center Agent **Pay**:$350 per month** **Benefits**: - Work from the comfort of your own home - Competitive compensation **Work Schedule**: - 40hrs/week - Monday - Friday - **US Business Hours** **Description**: We are seeking dedicated individuals to join our team as Virtual Call Center Agents. As a Virtual Call Center...
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Virtual Call Center
hace 3 días
Buenos Aires, Argentina Chiro Match Makers A tiempo completo**Job Title**: Virtual Call Center Agent **Pay**:$350 per month** **Benefits**: - Work from the comfort of your own home - Competitive compensation **Work Schedule**: - 40hrs/week - Monday - Friday - **US Business Hours** **Description**: We are seeking dedicated individuals to join our team as Virtual Call Center Agents. As a Virtual Call Center...
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Operador Call Center
hace 2 semanas
Buenos Aires, Argentina Prosegur A tiempo completoNos encontramos en búsqueda de** **Operadores de Call Center** para el negocio de Alarmas. Sus principales desafíos serán: La gestión telefónica de llamadas entrantes ya sea de reclamos, solicitudes técnicas o facturación, entre otros. ¿Qué requisitos solicitamos? - Que seas de Zona norte/CABA Norte - Disponibilidad horaria y francos semanales -...
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Agente de Call Center
hace 1 semana
Buenos Aires, Argentina BARTOLOME JORGE DATRI A tiempo completoAgente de Call Center Resumen del Puesto Estamos buscando personas motivadas y con excelente actitud para unirse a nuestro equipo de Call Center. La posición está orientada a brindar atención telefónica, soporte y gestión de consultas de clientes. Responsabilidades Recepción y emisión de llamadas. Brindar información clara y cordial a los clientes....
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Agente de Call Center
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina BARTOLOME JORGE DATRI A tiempo completoAgente de Call Center Resumen del Puesto Estamos buscando personas motivadas y con excelente actitud para unirse a nuestro equipo de Call Center. La posición está orientada a brindar atención telefónica, soporte y gestión de consultas de clientes. Responsabilidades Recepción y emisión de llamadas. Brindar información clara y cordial a los clientes....
