Remote VoIP
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PetDesk is seeking a Sr. Support Specialist, Phones, on a remote contract basis. You will handle complex VoIP/PBX issues across multiple client sites, focusing on SIP, PBX configurations, and network troubleshooting to improve first-contact resolution.
The role requires hands-on provisioning of IP phones and clear client communication, with work aligned to North American business hours. You will join a team that documents solutions to help scale support, manage SLA adherence, and contribute to a