Applications Specialist

As the Application Specialist, you would be responsible for development, analysis and maintenance of Technologies & Applications in order to support the Global Member Services team, Senior Leadership Team and other key business stakeholders.This individual would be part of the TAP (Technology & Product) team.This role will have the opportunity to oversee and partner on projects with Analysts, Project Managers, Product Managers, as well as technology team members in other departments.This position would report to the TAP leadership team to determine daily, weekly, monthly, and yearly priorities for addressing the organization’s growing Technologies & Applications needs.Responsibilities :- Research and deliver new toolsets to leverage in conjunction to current and future- Support the development of project plans to implement system changes helpingbecome more efficient and optimize costs.- Manage and maintain Technology & Application KPIs (Key Performance Indicators) for daily,weekly, monthly, quarterly, and yearly reportsfeature changes- Reiterate, develop, and maintain weekly and monthly updates for Senior Leadership and Leadership Teams- Partner with Work Force Management and BI (Bussiness Intelligence) teams to- Manage and maintain Partner relations between key technology solutions- Work within Jira and Asana to maintain visibility and accountabilityRequired Skills :- 2+ years of experience with API (Application Program Interface) and cloud-basedtechnologies & tool-sets- Experience with project management tools like Atlassian Confluence, Jira, and Microsoft Office Visio Charts- Experience with Genesys Cloud architect- Experience with Zendesk- Ability to stick to deadlines and complete projects in a timely manner- Good follow-through on projectsMust be bilingual (english 75-80% spoken) Resume in english We offer $1,500 us dollars monthy Work from home Salary : $202,920.00 per monthApplication Question(s):- Available to work in pacific standard timeEducation :- Bachelor's (required)Experience :- experience with CRM: 2 years (required)- experience with API: 2 years (required)- Experience with project management tools: 1 year (required)- Experience with Genesys Cloud architect: 1 year (required)- Experience with Zendesk: 1 year (required)Language :- English 75- 80% (required) Associate Software Support Specialist NCR Atleos About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. 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