Technology Support III

hace 4 días

Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB - Research & Analytics, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, elevate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud #J-18808-Ljbffr

  • Tech Support III: Production Reliability

    hace 4 días

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    A leading financial services firm based in Buenos Aires is seeking a Technology Support III to ensure operational stability and performance of production applications. This role involves troubleshooting, monitoring, and maintaining IT services in a large-scale technology environment, alongside fostering a culture of continuous improvement. Candidates should...

  • Technology Support

    hace 6 horas

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience, assisting customers with the highest quality standards and satisfaction.As a Technology Support Analyst in Corporate Technology - Retail IT Support, you will ensure the operational stability,...

  • Software Engineer III

    hace 4 días

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Test Integration and Implementation Payments Technology Team in the Corporate & Investment Bank line of business, you serve as a seasoned member of an agile team to support, design and...

  • Technology Support I

    hace 6 días

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world‑class technology solutions to ensure a seamless user experience, assisting customers with the highest quality standards and satisfaction. As a Technology Support Analyst in Corporate Technology - Retail IT Support, you will ensure the operational stability,...

  • Technology Support I

    hace 7 horas

    Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    DescriptionEmbark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience, assisting customers with the highest quality standards and satisfaction.As a Technology Support Analyst in Corporate Technology - Retail IT Support, you will ensure the operational...

  • Technology Support Lead

    hace 4 semanas

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in...

  • Application Support III

    hace 1 semana

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Job responsibilities Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud...

  • Application Support III

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Job responsibilities:Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud...

  • Technology Support II

    hace 3 semanas

    Buenos Aires, Argentina JPMorganChase A tiempo completo

    About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in...

  • Application Support III

    hace 3 semanas

    Buenos Aires, Argentina JPMorganChase A tiempo completo

    Job responsibilities Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind‑set to the application support Org. Follow 70‑30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the...