Business Manager

JPMorgan Chase is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. This position is part of the Compliance, Conduct and Operational Risk (CCOR) department. CCOR maintains oversight of the firm’s compliance, conduct and operational risk management activities. We are responsible for the design and execution of the CCOR program, which consists of the second line of defense’s responsibilities in managing the firm’s compliance, conduct, and operational risk. As a Vice President in Latam and Canada (LAC) CCOR Business Management, you will play a key role in supporting the Head of LAC CCOR and the Leadership team. You will help drive business management activities, support strategic initiatives, and contribute to the effective running of the department. You will manage projects, coordinate deliverables, and partner with cross-functional teams to optimize group performance. Job responsibilities Support the Regional Team in day-to-day business management activities, including strategic planning, headcount tracking, budgeting, location strategy, investment tracking, efficiencies opportunities and resourcing planning. Partner closely with the CCOR Finance and Central BM teams to track forecast/actuals versus plan and articulate variance drivers. Drive compelling executive communications including developing content and materials for Executive Committees, Business Reviews and other forums. Organize complex information in a strategic and compelling way. Build strong partnerships with cross functional and other partners (Controls, HR, Finance, etc) supporting day-to-day operations and driving opportunities for greater efficiencies and effectiveness. Support the development and execution of strategic initiatives in response to self-identified opportunities and/or senior management request, in partnership with central governance and strategy teams. Respond ad-hoc requests related to project management, presentation development, and business analysis. Support audit, regulatory and compliance deliverables as needed. Coordinate team activities and people agenda related initiatives including materials for offsites, Senior Management visits, teambuilding and employee recognition. Manage a team of 4 directs and being accountable for the CCOR Metrics and Reporting Process in the region. Proactively identify processes that can be enhanced or automated, and drive resolution through a combination of strategic and tactical initiatives. Represent the region in CCOR Business Management initiatives and deliverables. Required qualifications, capabilities, and skills Bachelor’s degree in Business, Finance, Economics, or other related area 5+ years of experience in business management, finance, administration or related field Superior presentation skills that generate meaningful engagement with an executive audience, with a strong attention to details Strong project management, organizational, collaboration and time management skills Strong storytelling and writing skills that clearly communicate complex topics in a simple manner Comfort working with employees at various seniority levels and locations while building strong internal relationships Ability to steer and indirectly coach other team members Understanding of banking trends and experience in financial services industry Expertise in Excel, PowerPoint and SharePoint. LLM languages and Alteryx are a plus Excellent communication skills - both verbal and written English and Spanish. Portuguese is a plus. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’s and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. #J-18808-Ljbffr