Remote Crypto Onboarding Specialist
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Kraken is seeking a dedicated Customer Support Specialist to lead client onboarding and verification for a 6‑month fixed-term role. You will handle KYC reviews, funding inquiries, and live chat communications, ensuring smooth, compliant onboarding and proactive risk handling.
The ideal candidate has 2+ years in customer service, a strong crypto passion, and the ability to work a 24/7 shift schedule. This fully remote position emphasizes privacy, CSAT/NPS, and cross-functional collaboration.