Senior VoIP/PBX Troubleshooting Engineer

PetDesk offers an ecosystem of client engagement solutions for the pet healthcare industry, supporting 10,000+ clinics and 400 grooming facilities worldwide. This role within the Phones Support team focuses on advanced troubleshooting of VoIP/SIP/PBX systems for multi-site clients to reduce escalations and improve first-contact resolution. The contractor...

PetDesk offers an ecosystem of client engagement solutions for the pet healthcare industry, supporting 10,000+ clinics and 400 grooming facilities worldwide. This role within the Phones Support team focuses on advanced troubleshooting of VoIP/SIP/PBX systems for multi-site clients to reduce escalations and improve first-contact resolution. The contractor...

PetDesk is seeking a Sr. Support Specialist, Phones, for a remote contract role in LATAM. You will troubleshoot VoIP/SIP, PBX configurations, and network-related issues while supporting multi-site clients. Fluency in English is required, and you will document solutions to empower the team. You will work from home with company-provided equipment and aligned...

PetDesk is seeking a Sr. Support Specialist, Phones, for a remote contract role in LATAM. You will troubleshoot VoIP/SIP, PBX configurations, and network-related issues while supporting multi-site clients. Fluency in English is required, and you will document solutions to empower the team. You will work from home with company-provided equipment and aligned...

PetDesk is seeking a Sr. Support Specialist, Phones, on a remote contract basis. You will handle complex VoIP/PBX issues across multiple client sites, focusing on SIP, PBX configurations, and network troubleshooting to improve first-contact resolution. The role requires hands-on provisioning of IP phones and clear client communication, with work aligned to...

PetDesk is seeking a Sr. Support Specialist, Phones, on a remote contract basis. You will handle complex VoIP/PBX issues across multiple client sites, focusing on SIP, PBX configurations, and network troubleshooting to improve first-contact resolution. The role requires hands-on provisioning of IP phones and clear client communication, with work aligned to...

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people,...

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people,...

About this Role This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...