Senior Quality Evaluator
hace 4 semanas
» Job Details# Senior Quality EvaluatorLocationSan Isidro, PeruLanguageEnglish## SummaryThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.## Description* Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email* Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)* Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices* Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes* Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies* Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)* Contribute to maintaining forms and legends documents* Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals #J-18808-Ljbffr
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Senior Quality Evaluator
hace 4 semanas
San Isidro, Argentina Minacs A tiempo completo» Job Details# Senior Quality EvaluatorLocationSan Isidro, PeruLanguageEnglish## SummaryThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality...
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Quality Assurance Lead – Customer Support
hace 4 semanas
San Isidro, Argentina Minacs A tiempo completoA global customer service provider is seeking a Senior Quality Evaluator in San Isidro, Argentina. The role involves monitoring and evaluating customer interactions to ensure high quality standards. The ideal candidate has experience in quality assessment, strong communication skills, and the ability to meet productivity targets. This position offers unique...
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Senior Regulatory Manager, Quality
hace 3 semanas
San Isidro, Argentina Fullscript A tiempo completoFounded in ****, Fullscript is a healthcare platform built on the belief that care should treat the whole person. Today, more than 125,000 practitioners and 10 million patients count on us for access to high‑quality supplements, industry‑leading labs, and tools that make it easier to follow through on care. Our purpose is simple: to help people get...
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Geriatric Primary Care NP/PA
hace 2 semanas
San Rafael, California, Argentina Senior Doc A tiempo completoMobile Primary Care Nurse Practitioner / Physician Assistant Join Us in Redefining Senior Care We're seeking a compassionate and driven Physician Assistant or Nurse Practitioner to join our Mobile Primary Care Team — serving older adults where they live and thrive. If you have a heart for seniors and a passion for connection, this is your...
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Senior Regulatory Quality Lead — Remote, Equity
hace 4 semanas
San Nicolás de los Arroyos, Argentina Fullscript A tiempo completoA healthcare platform company is seeking a Senior Regulatory Manager in Buenos Aires. This role involves leading a regulatory team, overseeing compliance with various regulations, and ensuring the quality of products. The ideal candidate will have a decade of experience in regulatory compliance, strong leadership skills, and a relevant academic background....
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Senior Ruby On Rails Developer
hace 4 semanas
San Isidro, Argentina Workana A tiempo completoSenior Software Engineer, Web (South America) Location: REMOTE - Argentina Duration: Long Term Responsibilities Include: Implement designs to create reusable componentized websites using React Break down visual designs into tasks and then work on tasks to create delightful user experiences Make and handle HTTP requests to API’s both on a Node service as...
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Lead Data Engineer – ML Pipelines
hace 4 semanas
San Isidro, Argentina Agileengine A tiempo completoA leading software solutions provider is seeking a Senior Software Engineer to implement reusable websites using React, collaborate closely with Data Scientists to engineer data solutions, and maintain high-quality code. The candidate should have over 5 years of experience in web development and a strong background in both frontend and backend technologies....
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Senior Regulatory Manager, Quality
hace 3 semanas
San Luis, Argentina Fullscript A tiempo completoOverview Fullscript is a healthcare platform built on the belief that care should treat the whole person. With more than 125,000 practitioners and 10 million patients, we provide access to high-quality supplements, industry-leading labs, and tools that help people follow through on care. Our purpose is simple: to help people get better. What You'll Do Lead...
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Senior Project Manager, NPD
hace 4 semanas
San Isidro, Argentina SC Johnson A tiempo completoA leading consumer products company in San Isidro is seeking an Associate Manager, Project Manager for New Products Development. This full-time temporary role focuses on managing product projects across platforms, ensuring on-time and quality execution. The ideal candidate will have over 5 years of project management experience in R&D or supply chain within...
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Senior Project Architect
hace 2 semanas
San Juan, Argentina Integra Design Group, PSC A tiempo completoJob Description This position requires a highly motivated self-driven individual with a positive attitude, quality, and time oriented with strong organizational skills. The position will work closely with senior staff, consultants and clients requiring strong communication, presentation, and interpersonal skills. The senior architect will be responsible for...