Global T3 Support Engineer — Remote

SupportYourApp is seeking a T3 Support Engineer for fully remote work from the EU. You will troubleshoot escalated backend, database, and API issues, read production logs, and implement safe fixes while coordinating with Engineering. Strong English, SQL, and cloud familiarity are required. You will join a multilingual team delivering world-class support for...

SupportYourApp is hiring a T3 Support Engineer to troubleshoot escalated issues across backend, databases, and integrations. You will reproduce bugs in web, mobile, and APIs, analyze logs, and implement small fixes with Engineering escalation as needed. Join a multicultural, multilingual team offering home-office flexibility, strong growth, and USD...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

SupportYourApp is hiring a T3 Support Engineer to troubleshoot backend, databases, and integrations. The role requires strong English, SQL skills, and experience in technical support or SRE. You will read code, communicate clearly, and work with AWS and monitoring tools from a remote EU-friendly setup. Responsibilities include reproducing issues across web...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot complex backend and database issues, reproduce bugs across web and mobile platforms, and collaborate with Engineering to implement fixes. You will analyze logs, perform data validation queries, and document findings for efficient incident resolution. You should have strong English communication,...

SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with top tech brands and operating in 60 languages worldwide. We are looking for a T3 Support Engineer to handle escalations, analyze issues, and coordinate with Engineering to deliver reliable customer and technical support. You will work remotely, primarily with EU time zones,...

SupportYourApp is seeking a T3 Support Engineer to troubleshoot backend, databases and API issues across web and mobile apps, reproduce bugs, and apply small fixes. You’ll analyze logs, run SQL queries, and document findings for engineering escalations. Ideal candidates have fluent English (C1), strong SQL skills, and experience in technical support or...