Customer Experience Analyst, Support Operations LATAM
hace 2 semanas
Customer Experience Analyst, Support Operations LATAM Join to apply for the Customer Experience Analyst, Support Operations LATAM role at World About The Company World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. About The Role This opportunity would be with Tools for Humanity. Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media. Communicate effectively and empathetically with internal and external stakeholders. Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents. Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards. Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams. About You Spanish and English proficiency is required 5+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry Excellent written and verbal communication skills Experience working with Zendesk, Salesforce or another similar CRM platforms Organizational skills and the ability to track multiple projects Basic Excel/Sheets skills required The ability to wear multiple hats and work in a fast paced and changing environment Ability to work 5 days a week in the office Weekend availability required, along with flexibility to accommodate changing shift schedules Flexibility to travel up to 15% of the time #J-18808-Ljbffr
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Municipio de Rincón de los Sauces, Argentina Parikh Financial A tiempo completoOverview Our client is a small but fast-growing AI-powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter. They’re looking for a reliable and detail-oriented Operations & Support Analyst to manage client support tickets and keep daily operations...
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Middle Operations Analyst
hace 3 semanas
Municipio de Esquel, Argentina Qinshift A tiempo completoJoin to apply for the Middle Operations Analyst role at Qinshift 5 days ago Be among the first 25 applicants At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and UX design, managed...
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Remote LATAM Support Specialist
hace 2 días
Municipio de Rincón de los Sauces, Argentina RemoFirst A tiempo completoA dynamic technology startup is seeking a Support Specialist LATAM to join their remote team. This role involves handling inquiries through Zendesk, collaborating with diverse teams, and ensuring efficient resolutions to support operations. Ideal candidates should have 2–3+ years of experience in customer support, strong communication skills in English,...
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Customer Experience Analyst
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Municipio de Rincón de los Sauces, Argentina Cocos A tiempo completo¡En Cocos, creemos que invertir es fácil y para todos! Perseguimos nuestro sueño de agrandar el mercado de capitales, democratizando el acceso a las inversiones para todos los argentinos/as. Queremos que puedan proteger sus ahorros, hacer crecer su patrimonio y alcanzar la libertad financiera que merecen. Contamos con un equipo increíble, formado por los...
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Support Specialist LATAM
hace 2 días
Municipio de Rincón de los Sauces, Argentina RemoFirst A tiempo completoSupport Specialist LATAM Join to apply for the Support Specialist LATAM role at RemoFirst RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our...
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Senior Business Operations Analyst
hace 2 días
Municipio de Esquel, Argentina Syneos Health A tiempo completoSenior Business Operations Analyst Join to apply for the Senior Business Operations Analyst role at Syneos Health . Description Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern...
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Senior Ai Support
hace 5 días
San Miguel de Tucumán, Argentina Sovos Compliance A tiempo completoTitle: Senior AI Support & Optimization Analyst Department: Client Support **Position Overview** The Senior AI Support & Optimization Analyst leads initiatives to enhance and scale customer support operations through advanced AI implementation and optimization. This role focuses on designing AI-powered solutions that significantly increase support...
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Know Your Customer
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Municipio de Rincón de los Sauces, Argentina JPMorganChase A tiempo completoKnow Your Customer – LATAM Analyst Join to apply for the Know Your Customer – LATAM Analyst role at JPMorganChase . Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal, among others, providing value‑added services, products...
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IT System Support Analyst
hace 4 semanas
Municipio de Esquel, Argentina Chevron A tiempo completoIT System Support Analyst Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the IT System Support Analyst position. Successful candidates will join a successful multifunction service center with a workforce of more than 1800 employees delivering business services and solutions...
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Ai Support
hace 5 días
San Miguel de Tucumán, Argentina Sovos Compliance A tiempo completo**Title: AI Support & Optimization Analyst** Department: Client Support **Position Overview** As an AI Support & Optimization Analyst you will be focused on implementing, monitoring, and optimizing AI technologies that enable scalable customer support operations. This position is responsible for ensuring AI support tools function effectively, analyzing...