Application Support
hace 4 semanas
Job responsibilities Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud based applications using CloudWatch and Datadog etc.
Focus on Toil automation and Self-service tooling to avoid repetitive manual tasks. Support and Technology lifecycle management of the various Cloud and Linux based applications. Coordinate and execute all software deployments into Production environments with the help of automated CI/CD pipeline. Own major production incidents, working closely with other technology teams in order to resolve business-impacting issues.
Develop specialist knowledge in relevant systems, sharing that knowledge with team members and global partners Liaising with application development and infrastructure teams targeting on-going development, production activity and release management Required qualifications, capabilities, and skills: 3 years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework AWS/Cloud based monitoring Experience supporting AWS cloud based applications Python/Shell Scripting AWS services– S3, EC2, Glue, Apache Spark, Snowflake, Argo Workflows, RDS Application Performance monitoring tools : Datadog/Splunk/AppDynamics/Dynatrace/Grafana Schedulers - Glue/Bridge/Step/Control-M / Autosys Monitoring - Geneos, Datadog / CloudWatch Preferred qualifications, capabilities, and skills: Strong written and verbal communication skills Strong problem solving skills- Ability to understand complex component/system/service interactions and look for causes and provide solutions. Self-driven & proactive Customer Service Orientation - build positive working relationships with customers at all times providing realistic information and managing their expectations Prior knowledge in JAVA is a plus Advanced English level #J-18808-Ljbffr
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Application Support
hace 4 semanas
Buenos Aires, Argentina J.P. Morgan A tiempo completoJob Responsibilities Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud...
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Application Support Engineer
hace 3 semanas
Buenos Aires, Argentina Episode Six US A tiempo completoHow do you want to pay? It’s a question you’ve answered on‑screen or in‑person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent‑flyer miles, loyalty points or digital payments – all on the same card or digital wallet. Sound impossible?...
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Application Support III
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completoJob responsibilities:Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud...
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Application Support
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Buenos Aires, Argentina J.P. Morgan A tiempo completoJob responsibilities Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools. Bring SRE mind-set to the application support org. Follow 70-30 Prod Support & SRE hybrid model. Contribute on traceability and observability of the cloud...
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Senior FinTech Application Support Engineer
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Buenos Aires, Argentina Episode Six US A tiempo completoA fintech organization is seeking an Application Support Engineer to join their Client Operations team in Buenos Aires, Argentina. This role requires strong technical skills in supporting Java-based applications within the financial services sector. The successful candidate will act as a technical bridge between internal teams and clients, ensuring optimal...
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