Customer Support Representative

hace 2 semanas


Argentina Mural A tiempo completo

Location Argentina Remote Employment Type Full time Department Customer Experience ABOUT THE TEAM Our Customer Support team is based in several different countries, providing support to customers around the globe. We have a rich mixture of cultures and backgrounds and have a strong team spirit of helping each other. Our work helps unlock customers using our platform and drives improved customer satisfaction and engagement. YOUR MISSION As a Customer Support Representative you will respond to customer requests, provide general support and engage with customers to help them achieve their goals. As a successful candidate you will be able to convey how exciting and innovative our software is. You will turn our current customer base into Mural fanatics by showing how easy and fun it is to collaborate in design thinking with Mural. WHAT YOU'LL DO Manage and respond to customer requests Understand our customers and become their advocate Educate and instruct customers through email, chat, phone call and video Assist the Customer Experience team with managing their accounts as needed Collaborate with the Product team on how to improve the product Collaborate with Customer Success on education programs WHAT YOU'LL BRING 2+ years experience in software customer support (ideally B2B) Fluency in spoken and written English (additional languages are a plus) Willingness and passion for understanding, helping and teaching customers The curiosity to find new, better ways to solve problems A strong passion to help teams succeed, and empathy with users Experience troubleshooting and reporting software bugs Experience tracking bugs with a QA and team Great visual communication skills The ability to provide clear and concise guidance through emails, over the phone, video or in person Availability to work some weekend shifts The hours will be 13 to 21hs ART Equal Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr



  • , , Argentina Mural® A tiempo completo

    ABOUT THE TEAM Our Customer Support team is based in several different countries, providing support to customers around the globe. We have a rich mixture of cultures and backgrounds and have a strong team spirit of helping each other. Our work helps unlock customers using our platform and drives improved customer satisfaction and engagement. YOUR MISSION As...


  • , , Argentina Givaudan A tiempo completo

    Customer Care Support Office Representative Join to apply for the Customer Care Support Office Representative role at Givaudan Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and...


  • Argentina Motion A tiempo completo $30.000 - $60.000 al año

    About MotionMotion is building the first end-to-end agentic work suite for everyday businesses. Unlike point solutions or bolt-on tools, Motion was built from the ground up with AI agents at the core. Our platform already powers project management, documents, sheets, calendars, meetings, knowledge, and communication — and now we're layering in AI Employees...


  • , , Argentina TalentPop App A tiempo completo

    We’re Hiring: Remote Spanish Bilingual Customer Support Representative Do you love helping people and making their day just a little brighter? Are you fluent in Spanish and English and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers...


  • , , Argentina Intelledesk A tiempo completo

    Reports to: Operations Manager Customer Service Representative (CSR) We’re looking for a dedicated Customer Service Representative to join our growing team — someone who’s detail-oriented, organized, and passionate about helping clients have a smooth, stress-free experience from the first call to job completion. Role Overview The Customer Service...


  • , , Argentina Givaudan A tiempo completo

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000...


  • , , Argentina tires-easy.com A tiempo completo

    A leading e-commerce company is seeking a Customer Service Representative in Argentina. You will support the Customer Service Department, ensuring excellent customer support across all channels. Candidates should be bilingual in English and Spanish, with at least 1 year of call center experience. The position requires a high-speed internet connection and the...


  • , , Argentina TalentPop App A tiempo completo

    A dynamic customer support organization is hiring a Remote Spanish Bilingual Customer Support Representative. This entry-level position requires fluent communication in Spanish and English, with a focus on providing empathetic assistance to customers. Responsibilities include troubleshooting, documenting interactions, and representing the brand...


  • Argentina SoundCampaign A tiempo completo US$24.000 - US$48.000 al año

    We are looking for people like youA growing tech company in the music industry is looking for English speakers for Customer Support Specialist to assist our customers with technical problems when using our platform.Attracts potential customers by answering product and service questions and suggesting information about other services on our platform.Customer...


  • , , Argentina Mural® A tiempo completo

    A leading collaborative software company is seeking a Customer Support Representative to manage customer requests and enhance user satisfaction. The ideal candidate will have over 2 years of software customer support experience and the ability to communicate effectively with customers. This role is key to supporting our customers and ensuring they are...