Finance Operations Manager

Finance Operations Manager

c.£45K+ depending on experience 

Glasgow - Office based

Are you a finance professional with a love for adventure, the outdoors and a passion for travel? If so, this role may be perfect for you 

This is a fantastic opportunity to work for an ambitious, fast growing international company. Our rapid growth across multiple countries has created the opportunity for a proactive Finance Manager to join us to lead the Accounts Payable/Receivable operations team from our Glasgow office. 

Reporting directly to Nick Blake, our Group Finance Director, you will lead and develop our talented finance operations team to build an efficient and collaborative function. This role offers a great opportunity to progress your career in finance with an innovative and ambitious tour operator.

About Macs Adventure

We’re an adventure tour operator on a mission to be the leading global brand in self-guided, active travel.

Welcoming over 30,000 customers on over 600 walking and cycling trips to destinations around the world, we employ over 180 people across the UK, US and Germany who share our purpose to lead, advocate & enable self-guided, active travel as a positive force for people and planet.

Our Culture

We’re an adventurous business with an ambitious vision. Our aim is to double the size of the business by 2027. We want to do this the right way and have set ourselves another important goal of achieving BCorp status within the next year.

Our culture reflects these ambitions. We’re a fast-paced organisation and we like to have fun along the way. We’re looking for people who can grow with Macs and join us on our journey. It’s not the easy route, we’re looking for people who enjoy challenges, love learning and want to make an impact and relate to our core values;

• Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem

• Take a different path: We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?

• Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.

• Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.

What you’ll do;

You will make an impact and add value by ensuring payments and receipts are processed with speed and accuracy to provide a rapid and high-quality service to our customer both inside and outside of the business. You will improve processes, procedures, and systems to accommodate and support ever increasing volume, whilst collaborating with colleagues across the business to streamline the customer journey from a Finance perspective.

As finance manager you will support the Group Financial Controller and focus on a number of key deliverables:

• Leading and supporting the AP/AR operations team, engaging, motivating, evaluating and developing their financial, practical and teamwork skills.

• Develop systems and process that reduce the administration of payments and manual interventions required.

• Ensure guest payment process and commercial payment terms are optimised to accommodate revenue growth and the Customer journey.

• Develop systems, process, training and communication that reduce the volume of financial or transactional queries, dealing with root cause, while ensuring a swift response and resolution.

• Ensure a robust control framework for finance which continues to build on best practices, continually improving systems to meet evolving organisational needs, technological opportunities and scaling for growth.

What you’ll bring;

• Demonstrable experience managing an AP/ AR team in a fast-paced high-volume environment. With systems and process knowledge and skills to support and lead change programmes.

• Accounting knowledge focused around, financial management, financial controls and reporting upon them.

• Strong People management skills, able to inspire and motivate with a clear sense of purpose.

• Strong multi financial System skills, desirable with Oracle, and highly computer literate.

• Detail-orientated and able to identify and resolve issues and errors

• Ability to develop team goals and objectives, to prioritise workload and work to deadlines both personally and with the team to achieve those goals.

• Excellent written and verbal communication skills, an empathic listener and persuasive speaker.

• Change skills that involve communicating the need for change, ensuring stakeholders are engaged with it.

Not essential, it would be a bonus if you have;

• Previous experience in the Travel industry.

• Excellent Excel and other MS systems skills with systems and control environment experience using Oracle NetSuite.

The knowledge and skills we’ve listed represent “the perfect candidate”. No one’s perfect and we know the ‘confidence gap’ can stop brilliant people applying. If you love the sound of this opportunity please apply, we’d love to hear from you.

You could belong here;

To deliver adventures for more than 30,000 customers we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

What we’ll offer

As well as your salary;

• ANNUAL LEAVE: We’re an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.

• BIRTHDAY BOOSTER: An extra day off on your birthday

• PENSION: We offer a contributory pension scheme.

• DISCOUNTS: You are eligible for great discounts on Macs Adventure trips

• TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance.

• FLEXIBLE WORKING: This role is office-based, but after completing a successful probation, we would consider 4 days per week in the office and 1 day per week working from home. 

• GETTING TOGETHER: Regular team, management and leadership meetings and retreats.

• CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.

• L&D: We support your self-guided learning journey to make the most of your strengths.

• WELLBEING. We'll support you in looking after your health and wellbeing so you can do your best work.

• TRAVEL: Occasional international travel may be required.

• IMPACT: The opportunity to make a difference in people’s lives and the planet.