Advisor with German

hace 1 semana


Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

In Collaboration, We Are Hiring: German and English-Speaking Advisors

We are excited to announce an opportunity for motivated German and English-speaking Advisors to join our dedicated team in Budapest This on-site role is perfect for individuals who thrive in a customer-focused environment and are eager to deliver exceptional service while growing their careers.

Position: Advisor (German and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

Key Responsibilities
  • Customer Support: Respond promptly and effectively to all customer inquiries, ensuring timely resolutions and high levels of satisfaction.
  • Product Knowledge: Build and maintain comprehensive knowledge of the client’s products and services to provide accurate and informed assistance.
  • Call Management: Log and manage calls within designated systems, ensuring all interactions are documented accurately and efficiently.
  • Technical Troubleshooting: Assist customers with technical issues and usability questions, guiding them through effective solutions.
  • Pre-Sales Assistance: Address inquiries related to products and technology, fostering a clear understanding of our offerings.
  • Outstanding Service Delivery: Deliver exceptional customer service, identify sales leads, and enhance customer loyalty through meaningful interactions.
  • Escalation Protocol: Recognize complex inquiries that require escalation and document essential information for further support.
  • Performance Targets: Meet established KPIs related to call handling quality and actively contribute to service improvements.
  • Feedback Gathering: Collect customer feedback to enhance service delivery and provide recommendations for improving first-contact resolution rates.
Requirements
  • Language Skills: Native-level proficiency in German (both verbal and written) and C1 level English.
  • Team Player: Bring a friendly and positive attitude with a strong sense of teamwork.
  • Customer-Oriented: Demonstrate excellent interpersonal skills and a commitment to providing outstanding service.
  • Communication Skills: Possess strong verbal and written communication abilities, with effective problem-solving skills.
  • Adaptability: Be flexible and capable of making quick decisions in a fast-paced environment.
  • Reliability: Be conscientious and detail-oriented, with a strong focus on accuracy.
  • Empathy: Exhibit a genuine desire to assist customers and enhance their experience.
What We Offer
  • Competitive Salary: Enjoy an attractive remuneration package along with performance-based bonuses.
  • Relocation Assistance: Receive support for those relocating to Budapest to ensure a smooth transition.
  • Comprehensive Training: Benefit from training provided from day one to equip you with the necessary skills and knowledge.
  • Work Schedule: A balanced work week of 40 hours, Monday to Friday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.

If you are a passionate customer service professional fluent in German and English, we would love to hear from you Apply now to take the next step in your career with us in Budapest Let’s create exceptional customer experiences together


  • Advisor with German

    hace 1 semana


    Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German and English-Speaking Advisors!Join us in delivering exceptional service as we partner with a leading organization to bring on German and English-speaking Advisors to their on-site team in Budapest, Hungary. We are searching for customer-focused individuals who are passionate about helping others and eager to thrive in...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office. Location: Málaga, SpainEmployment type: Full-timeRemuneration: Base salary DUTIES AND RESPONSIBILITIES:Full managerial responsibility of a portfolio of German SME clients with clear focus on portfolio...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!We’re excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia, offering a stable position within a company...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!We’re excited to partner with a BPO that prioritizes employee satisfaction to find experienced German-speaking Customer Care Specialists who can work remotely from North Macedonia. Join a team dedicated to providing exceptional service to an e-commerce brand’s customer base,...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Lease Consultant in Dusseldorf, Germany or Dublin IrelandLocation: Dusseldorf, Germany or Dublin IrelandWork model: Hybrid after 6 months, details to be discussedEmployment type: Full-timeRemuneration: Base salary + commissions. DUTIES AND...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia. This role is ideal for detail-oriented individuals who enjoy...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest.Location: Budapest, HungaryEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Conduct Transaction Quality AuditsProvide Feedbacks and suggestions for improvement (German and English...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We’re Hiring: German-Speaking Remote Customer Care Specialist!We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company. This fully remote role is designed for candidates residing in Serbia, offering an opportunity to...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring German-Speaking Customer Care Specialists for Remote Work in Hungary!Our client, a highly-rated BPO known for its excellent employee satisfaction, is seeking experienced German-speaking Customer Care Specialists to provide top-tier support for a cooler manufacturing company. This is a full-time, remote opportunity where you'll...


  • Buenos Aires, Argentina Salve.Inno Consulting A tiempo completo

    Become a Customer Support Specialist with German!We are on the lookout for an enthusiastic Customer Support Specialist fluent in both German and English, to deliver top-notch customer support and contribute significantly to the success of our clients' experiences. Join our vibrant and collaborative team to help us achieve exceptional customer...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Customer Care Specialists!Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We’re Hiring: Remote German-Speaking Customer Care Specialist in SerbiaWe are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company. This full-time, fully remote position offers a unique opportunity to join a team known for high employee...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring Remote German-Speaking Customer Care Specialists in Hungary!Our client, a highly-rated BPO with outstanding employee satisfaction, is looking for experienced German-speaking Customer Care Specialists to join their team remotely in Hungary. You’ll be supporting users of a top rental booking search engine, helping to resolve...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Italian-speaking Customer Service Advisor to join their teams in Porto.Location: Porto, PortugalWork model: On-siteEmployment type: permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Customer support to German-speaking...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We’re Hiring: Remote German-Speaking Customer Care Specialist in SerbiaWe are partnering with a leading BPO renowned for high employee satisfaction to recruit German-speaking Customer Care Specialists. This role is ideal for those looking to support customers of a prominent payments processor from the comfort of their home in...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Searching for a German-Speaking Culture and Communication Trainer to Join Our Egypt Team!We are excited to partner with a prominent Outsourcing/BPO consultancy in their search for a Culture and Communication Trainer fluent in German. This role is ideal for individuals who have resided in German-speaking countries like Germany or...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in Hungary!We are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Seeking Remote German-Speaking Customer Care Specialists in Hungary!We’re excited to partner with a highly-rated BPO company known for exceptional employee satisfaction to find Customer Care Specialists fluent in German to support a leading financial services client. This is a full-time, remote role based in Hungary, perfect for...