Customer Advisor

hace 6 días


Buenos Aires, Argentina Cross Border Talents A tiempo completo

Job Title: Customer Advisor (French Speakers - C2 Level, English - B2 Level)

Location: Remote (Based in Portugal)

Company: Cross Border Talents

Recruiter: Denise

About Us: Cross Border Talents is a dynamic recruitment agency dedicated to connecting skilled professionals with top employers across various industries. We pride ourselves on our diverse and talented team, committed to providing exceptional service to both our clients and candidates.

Position Overview: We are seeking a dedicated and enthusiastic Customer Advisor fluent in French (C2 level) and proficient in English (B2 level) to join our remote team based in Portugal. As a Customer Advisor, you will be responsible for providing excellent customer service, addressing inquiries, and resolving issues for our clients French-speaking customers. Your role will involve using your language skills to ensure customer satisfaction and support business operations effectively.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and chat in French and English.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members and other departments to resolve complex issues.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Meet or exceed performance targets and customer satisfaction metrics.
  • Participate in training sessions and team meetings to continuously improve service quality.

Qualifications:

  • Fluency in French (C2 level) and proficiency in English (B2 level).
  • Excellent communication and interpersonal skills.
  • Previous experience in customer service or a related field is a plus.
  • Strong problem-solving skills and ability to handle difficult situations calmly.
  • Ability to work independently and as part of a remote team.
  • Proficient in using computer applications and CRM systems.
  • Strong organizational skills and attention to detail.
  • Reliable internet connection and a suitable home office environment.

What We Offer:

  • Competitive salary and benefits package.
  • Flexible working hours.
  • Opportunity to work remotely from anywhere in Portugal.
  • Professional development and training opportunities.
  • Supportive and inclusive work environment.
  • Career growth opportunities within a global organization.

How to Apply: If you are a motivated individual with a passion for customer service and the required language skills, we would love to hear from you. Please send your resume

Join our team at Cross Border Talents and make a difference in the world of customer service

Denise
Recruiter
Cross Border Talents


  • Customer Advisor

    hace 4 semanas


    Buenos Aires, Argentina Northmill A tiempo completo

    Om NorthmillNorthmill är en svensk bank med hjärtat i tekniken. 160 medarbetare i fyra länder. 2 500 handlare. 600 000 slutkunder. Målet? Att förbättra människors privatekonomi genom att vara digitala men personliga. Vi är stolta över att ha högst Trustpilot-score i branschen vilket gör denna roll otroligt viktig för oss.Ta chansen att vara en...

  • Customer Advisor

    hace 6 días


    Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Title: Customer Advisor (German Speakers C2 Level) with B2 English Location: Remote in Portugal or Onsite Company: Cross Border Talents Recruiter Contact: Denise About Us: Cross Border Talents is a leading recruitment agency that connects skilled professionals with dynamic opportunities across the globe. We specialize in finding the perfect match for...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, Spanish Location: On-site, Hyrbid or  Remote (Within Portugal) Company Overview:  We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing...


  • Buenos Aires, Argentina Eco Plus Solutions AB A tiempo completo

    Are you fluent in German and ready for a remote career in the dynamic automotive sector? Join us as a Remote German-Speaking Customer Advisor in Athens, Greece! This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working remotely. No prior experience is required, making it...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Title: Norwegian Customer Support Advisor (Remote - Night & Weekend Shifts) Location: Malta (Remote) Type: Full-time About Us: We are a dynamic and innovative company dedicated to providing top-notch customer support services to our diverse client base. We pride ourselves on our multicultural team and our commitment to excellent customer service. Role...


  • Buenos Aires, Argentina Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...


  • Buenos Aires, Argentina S&P Global A tiempo completo

    **About the Role**: **Grade Level (for internal use)**: 11 **The Role**: Engineering Customer Advisor **The Team**: You will be part of the Commodity Insights Client Service team. Our team provides customer support and trainings in the Latin America region for our International Exploration & Production content and Geoscience and Engineering Software...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    Job Title: Italian Customer Service Advisor (Entry Level) Location: Athens, Greece (Remote in Greece Available) Salary: 1000 - 1250 per month  Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Athens ? Our client is a global leader and one of the biggest companies in Greece. Your mission as a...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    About Us:  we pride ourselves on delivering exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German Customer Service Advisor to join our remote team based in Greece. If you are passionate about helping others and are fluent in German, we would love to hear from you! Key Responsibilities: Provide outstanding customer...


  • Buenos Aires, Argentina Cross Border Talents A tiempo completo

    About the Company:We are a leading global company looking for enthusiastic and motivated German-speaking Customer Advisors to join our team. You can choose to work either remotely from anywhere in Greece or on-site. This is an excellent opportunity to develop your career in customer service in a dynamic and supportive environment. Position: German Customer...


  • Buenos Aires, Argentina CBT A tiempo completo

    About the Company:We are an international company specializing in customer support services for a variety of global brands. We are currently looking for a motivated Norwegian Customer Support Advisor to join our team either on-site in Athens, Greece, or remotely. If you are a problem-solver who loves helping people and you are fluent in Norwegian, this is a...


  • Buenos Aires, Argentina Aggregate Industries A tiempo completo

    Customer Services Advisor Brentford RCC Competitive salary plus bonusAre you passionate about delivering exceptional customer experiences? Do you thrive in a close-knit team environment where collaboration and support are key? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative.Based at our Brentford RCC...


  • Buenos Aires, Argentina CBT A tiempo completo

    About the Company:We are a global leader in customer service solutions, looking for motivated German-speaking Customer Service Advisors to join our team in Athens, Greece. This role offers the flexibility to work either on-site or remotely from anywhere in Greece, providing excellent career development opportunities in a dynamic, international environment....


  • Buenos Aires, Argentina SAP A tiempo completo

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    Job Overview:We are seeking a highly motivated and enthusiastic Sales Advisor to join our equestrian, country wear, and pet retail team.As a Sales Advisor, you will be responsible for providing exceptional customer service, advising customers on our extensive range of products, and supporting the Store Management team to drive sales and achieve company...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

    Ben jij een gepassioneerd persoon die graag werkt met een internationaal team? Wil je je vaardigheden gebruiken om klantenbeleving te verbeteren en kwalitatieve diensten te leveren? Dit is je kans om je carrière te starten als Vlaams Customer Advisor in Tanger.Jouw rolJe voert telefonische gesprekken met debiteuren in België en werkt aan het oplossen van...


  • Buenos Aires, Argentina Best Friend Finance A tiempo completo

    **About Us** At Best Friend Finance, we are revolutionizing the world of finance by providing innovative and user-friendly financial solutions. We believe in empowering individuals to take control of their financial future and make informed decisions. **Role Summary** We are seeking new Advisors to join our Member Experience team. We're looking for...


  • Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Market Offer Advisor

    hace 5 meses


    Capital Federal, Buenos Aires, Argentina Ghidini Rodil A tiempo completo

    We are currently seeking an Market Offer Advisor with advanced English skills to work at the Global Business Center of an important oil company. The objective of the position will be responsible for the customer value proposition, tailored support and marketing offer elements and maintains deep understanding of market and customer insights and implications....


  • Buenos Aires, Argentina Dentsu Aegis Network A tiempo completo

    The purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets. The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with...