Costumer Engagement Manager || Foreign Exchange

hace 2 meses


Buenos Aires, Argentina Remote People A tiempo completo

Horizons is looking for a Costumer Engagement Manager with experience in the Foreign Exchange industry to join one of our international clients, an Austrian-based FinTech company focused on Big Data and Pattern Recognition.

Contract & Location

  • Permanent contract -- Full-time.
  • Hybrid opportunity -- Based in Manila (availability to come to the office once a week)

Key Responsibilities

  • Build and maintain strong relationships with clients, acting as the first point of contact for their needs.
  • Ensure client satisfaction through effective communication, problem-solving, and issue resolution.
  • Collaborate with Sales teams to identify upsell and cross-sell opportunities.
  • Develop and maintain a deep understanding of our electronic FX liquidity management platform, as well as market trends and industry developments.
  • Monitor and analyse client usage and performance metrics to proactively identify areas for improvement and optimisation.
  • Provide training and support to clients, ensuring they have a clear understanding of the platform's features and functionality.
  • Act as a liaison between clients and our internal development teams to ensure client feedback is incorporated into platform enhancements and updates.
  • Maintain accurate and up-to-date records of client interactions and activity within our CRM system.

Qualification & Work Experience

  • Bachelor's degree in business, finance, or a related field.
  • At least 3 years of experience in a customer success or account management role within the electronic FX liquidity management industry.
  • Strong communication, problem-solving, and relationship-building skills.
  • Excellent organisational skills and attention to detail.
  • Strong analytical skills and the ability to interpret data to drive decision-making.
  • Knowledge of electronic FX trading platforms and industry trends.
  • Experience in the field of eFX trading and basic knowledge about FX.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.


  • Buenos Aires, Argentina Remote People A tiempo completo

    Horizons is looking for a Costumer Engagement Manager with experience in the Foreign Exchange industry to join one of our international clients, an Austrian-based FinTech company focused on Big Data and Pattern Recognition. Contract Location Permanent contract -- Full-time. Hybrid opportunity -- Based in Manila (availability to come to the office once a...


  • Buenos Aires, Argentina buscojobs Argentina A tiempo completo

    Horizons is looking for a Costumer Engagement Manager with experience in the Foreign Exchange industry to join one of our international clients, an Austrian-based FinTech company focused on Big Data and Pattern Recognition. Contract Location - Permanent contract Full-time. - Hybrid opportunity Based in Manila (availability to come to the office once a...


  • Buenos Aires, Argentina JPMorgan Chase A tiempo completo

    As a member of the team, main responsibilities will include: - Providing excellent customer service to all incoming client queries - Working with Front Office to enable clients to deal electronically - Help maintain our onboarding queues to meet SLAs determined by the business - Rapidly identify and remediate any client issues/queries raised by Front...


  • Buenos Aires, Argentina JPMorganChase A tiempo completo

    **JOB DESCRIPTION** As a member of the team, main responsibilities will include: - Providing excellent customer service to all incoming client queries - Working with Front Office to enable clients to deal electronically - Help maintain our onboarding queues to meet SLAs determined by the business - Rapidly identify and remediate any client issues/queries...


  • Buenos Aires, Argentina Web: A tiempo completo

    Descripción del empleo: Yel Solutions incorpora a su equipo de trabajo un especialista Administrador Microsoft Exchange IT SSR. para brindar servicio en una compañía multinacional de Campana. - Instalación de nuevos servidores de Microsoft Exchange. - Realizar mantenimiento preventivo y housekeeping de Microsoft Exchange. - Trabajo en equipo con áreas...


  • Buenos Aires, Argentina Capgemini Engineering A tiempo completo

    Engagement Manager Mechanical Projects We are looking for an Engagement Manager to join our team in Argentina! In this role, you will be overseeing our Automotive/Mechanical Engineering projects. As an Engagement Manager, you will be responsible for: 1. Covering strategic decisions and actions across the areas of Delivery, Sales, Finance, and People. 2....


  • Buenos Aires, Argentina Huff Consulting A tiempo completo

    Position Title: Human Resources Employee Engagement Manager Location: Remote Department: Human Resources Reports To: [Manager/Supervisor Title] Employment Type: Full-time Job Overview: We are seeking a dynamic and passionate Human Resources Employee Engagement Manager to join our HR team. The ideal candidate will have a strong background in employee...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    Engagement Manager Mechanical ProjectsJWe are looking for an Engagement Manager to join our team in Argentina! In this role, you will be overseeing our Automotive/Mechanical Engineering projects.As an Engagement Manager, you will be responsible for:Covering strategic decisions and actions across the areas of Delivery, Sales, Finance and People.Delivering...

  • Accounting Manager

    hace 3 meses


    Buenos Aires, Argentina 1840 & Company A tiempo completo

    We are currently seeking an onsite **Accounting Manager** to join our team in **Argentina.** Our client is an independent and unbiased farmer-to-farmer network of thousands of farms in the United States and Canada. By enabling thousands of farmers to work together, anonymously and securely to democratize information, the FBN network is helping farmers level...

  • Accounting Manager

    hace 3 meses


    Buenos Aires, Argentina 1840 & Company A tiempo completo

    We are currently seeking an **Accounting Manager** to join our team in **Argentina.** Our client is an independent and unbiased farmer-to-farmer network of thousands of farms in the United States and Canada. By enabling thousands of farmers to work together, anonymously and securely to democratize information, the FBN network is helping farmers level the...


  • Buenos Aires, Argentina Philip Morris International A tiempo completo

    **Be a part of a revolutionary change** At PMI, we’ve chosen to do something incredible. We’re totally transforming our business - and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter...

  • Senior Accounting Manager

    hace 2 semanas


    Buenos Aires, Argentina 1840 & Company A tiempo completo

    We are currently seeking a **Senior Accounting Manager** to join our client's team in **Argentina.** Our client is an independent and unbiased farmer-to-farmer network of thousands of farms in the United States and Canada. By enabling thousands of farmers to work together, anonymously and securely to democratize information. **Job Overview**: We are...

  • Accounting Manager

    hace 2 meses


    Buenos Aires, Argentina 1840 & Company A tiempo completo

    We are currently seeking a Accounting Manager to join our client's team in Argentina. Our client is an independent and unbiased farmer-to-farmer network of thousands of farms in the United States and Canada. By enabling thousands of farmers to work together, anonymously and securely to democratize information. Job Overview: We are looking for an...


  • Buenos Aires, Buenos Aires C.F., Argentina Ancient Gaming A tiempo completo

    Lead Community Development at Ancient GamingAncient Gaming is a fast-paced and innovative company that's constantly pushing the boundaries of what's possible in the iGaming software industry. As a Community Manager, you'll be responsible for cultivating a vibrant and engaged community on Discord, enhancing the user experience, and promoting the brand's...


  • Buenos Aires, Argentina Citi A tiempo completo

    The Senior Relationship Manager is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship Manager also serves as an...

  • Campaign Manager

    hace 7 meses


    Buenos Aires, Argentina Binance A tiempo completo

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completo

    Unlock Your Potential as a Technical Quality Manager at SAPSAP is a leading provider of enterprise software solutions, empowering over 400,000 customers worldwide to work more efficiently and make better decisions.We are currently seeking a highly skilled Technical Quality Manager to join our team in Buenos Aires. As a Technical Quality Manager, you will be...


  • Buenos Aires, Argentina Payoneer A tiempo completo

    **Affiliates and Partnerships Manager, LATAM** **Build Your Career | Love your Work | Make a Difference** Payoneer's mission is to empower businesses to **_go beyond_** - beyond borders, limits, and expectations. In today's digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling...


  • Buenos Aires, Argentina LSEG (London Stock Exchange Group) A tiempo completo

    Job Description: The Manager, OTC Contributor Relations will have two primary mandates: 1. Contributor Relations with financial institutions and banks in South America in support of real time data contributions and 2. Expert-level support of LSEG OTC and Contributed Data content offerings. The Contributor Relations Manager will be responsible for building...

  • Accounting Manager

    hace 3 meses


    Buenos Aires, Argentina 1840 & Company A tiempo completo

    We are currently seeking an onsite **Accounting Manager** to join our team in **Argentina.** **Primary Location: Buenos Aires - Remote** **Job Type: Standard** **Schedule: Full-time** Our client is an independent and unbiased farmer-to-farmer network of thousands of farms in the United States and Canada. By enabling thousands of farmers to work together,...