Care Supervisor
hace 6 días
Reports to: Registered Care Manager or Operations Manager
Purpose of role
To ensure that customers receive excellent quality care and support to keep them safe and comfortable in their own homes.
Key responsibilities
Support the registered manager and/or lead supervisor with:
- the efficient running of a designated area and the supervision of care assistants;
- ensuring that Bluebird Care provides safe, effective, high quality care that is responds to each customer’s needs and preferences; and
- ensuring that our services respect customers’ choices and promote their dignity and privacy at all times.
Duties
Work well with customers
Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment.
- Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date.
Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns.
Keep all information about customers and their families secure and confidential.
Provide on-call support during out of hours for one week per calendar month or as and when agreed with your line manager
Work well with staff
Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan.
Work with the Bluebird Care coordinator to appropriately match care assistants to customers. Attend the customer's first call to introduce the care corker. Report changes to care schedules without delay to the coordinator, customer and care assistant.
Distribute, collect and monitor MAR charts.
Support, supervise and assist with training of care assistants.
Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties.
Arrange and manage staff changeovers and briefings for live in care assignments in the absence of the lead supervisor and registered manager.
Quality improvement
Investigate matters relating to the quality of the service and implement improvements.
Monitor the performance of care assistants and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures.
Apply Bluebird Care policies and procedures at all times and make sure that accidents and incidents are recorded, reported and acted upon.
Make sure care and support is provided in line with regulatory requirements and the Mental Capacity Act 2005 in England and Wales or Adults with Incapacity (Scotland) Act 2000 in Scotland.
Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare services.
Work well as part of the Bluebird Care team
Work flexibly to meet business needs
Lead staff and customer meetings
Lead and participate in training activities, appraisals and development meetings
This list is not exhaustive and additional duties may be required.
Role specification
We have provided a picture of skills, knowledge and experience required to carry out this role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria.
Essential criteria
Personal attributes
Kind and Caring – compassionate towards others who need support.
Professional and Respected - excellent time keeper, reliable and understanding of professional boundaries. Dedicated to non-discriminatory care practice. This means respecting people suffering from a range of medical conditions with different backgrounds and beliefs to your own.
Innovative – strong problem-solver, who thinks outside of the box to identify solutions and opportunities.
Supportive – a team player and fantastic communicator, with good emotional intelligence.
Fun and Passionate – understand that homecare can bring joy and happiness to a customers’ day, and strive to achieve this.
Knowledge and understanding
Good understanding of the needs of people who require care and support at home and the principles of good care practice
Knowledge of effective care and support planning that is centred on the individual needs and wishes of each customer
Relevant social care qualification , or willing to work towards gaining this qualification
Knowledge of what confidentiality means in relation to home care services and why this is important
Good understanding of health and safety matters in relation to home care services and of safeguarding people at risk of harm
Experience and skills
Experience of communicating clearly and building positive working relationships with people who use social care services and social and health care professionals
Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
Experience of care services
Able to write clear risk assessments, care and support plans and other records
Ability to plan and organise workloads effectively so that customers receive the services that they expect
Ability to use own initiative and work alone or as part of a team especially in an emergency
Good administrative skills and computer literacy
Ability to lead and manage a team of care assistants and provide appropriate support, guidance and training
Ability and willingness to follow Bluebird Care’s policies, procedures and instructions
Additional requirements
Willingness to work flexibly and to keep knowledge and skills up to date.
This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
Full drivers licence with no more than 6 points and Class 1 business insurance (valid MOT)
Desirable criteria
Experience of supervising the delivery of social care services
Previous experience of risk assessment and person centred care and support planning
-
Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoUnlock Your Potential as a Care SupervisorWe are seeking a dedicated and compassionate Care Supervisor to join our team at Bluebird Care. As a key member of our care team, you will play a vital role in ensuring our customers receive exceptional care and support in the comfort of their own homes.This is an exciting opportunity for an experienced Care...
-
Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoJob Title: Care SupervisorAt Bluebird Care, we are seeking a highly skilled and compassionate Care Supervisor to join our team. As a Care Supervisor, you will play a vital role in ensuring that our customers receive exceptional quality care and support in the comfort of their own homes.Key Responsibilities:Support the Registered Manager and/or Lead...
-
Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoJob Title: Care SupervisorBluebird Care is a leading provider of home care services across the UK, and we're committed to delivering high-quality care to our customers. As a Care Supervisor, you'll play a vital role in ensuring our customers receive the best possible care and support.Key Responsibilities:Conduct thorough assessments of customer needs and...
-
Field Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoJob Title: Field Care SupervisorWe are seeking a highly organized and motivated Field Care Supervisor to join our team at Bluebird Care. As a Field Care Supervisor, you will be responsible for implementing quality control systems and providing support to our Care and Support Workers in the Eastbourne and surrounding areas.Key Responsibilities:Implement...
-
Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Care Supervisor to join our team at Bluebird Care. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality care services to our customers.Key ResponsibilitiesConduct thorough assessments of customer needs and preferencesDevelop and implement...
-
Field Care Supervisor
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoWe are offering a Joining Bonus for £250.We are seeking a brand new Field Care Supervisor to join our office.Bluebird Care Market Harborough and Oadby have built up a first-class reputation in the local area and are recognised as one of the top industry providers in the Harborough District, Rated ‘Good’ by the Care Quality Commission, and 9.6 score by...
-
Care Supervisor
hace 6 días
Buenos Aires, Argentina Bluebird Care A tiempo completoBluebird Care is the UK’s leading provider of privately-funded Homecare. Our service enables vulnerable adults who require a little (or a lot) of support with everyday tasks to live independently in their own homes.An opportunity has arisen to join the Bromley team, part of the group that also operates the Bromley and Sevenoaks franchises, as a Care...
-
Care Supervisor Newton Abbot
hace 6 días
Buenos Aires, Argentina Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to...
-
Field Care Supervisor
hace 6 días
Buenos Aires, Argentina Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to...
-
Care Supervisor Newton Abbot
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoDelivering Exceptional Home CareAt Bluebird Care, we're dedicated to providing top-notch home care services that cater to the unique needs of our customers. Our commitment to excellence is reflected in our team of passionate and compassionate Care Supervisors.We're seeking a skilled and experienced individual to join our team as a Care Supervisor. As a key...
-
Care Companion
hace 3 días
Buenos Aires, Argentina Bluebird Care A tiempo completo{"h1": "Providing Exceptional Care", "p": "At Bluebird Care, we're dedicated to delivering high-quality care services that empower individuals to live independently in their own homes. Our team of compassionate care professionals is committed to providing personalized support that meets the unique needs of each customer. As a Live-in Care Assistant, you'll...
-
Care Companion
hace 2 días
Buenos Aires, Argentina Bluebird Care A tiempo completoProviding Exceptional CareAt Bluebird Care, we're dedicated to delivering high-quality care services that empower individuals to live independently in their own homes. Our team of compassionate care professionals is committed to providing personalized support that meets the unique needs of each customer.We take pride in our ability to adapt to the changing...
-
Care Professional
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoAbout the RoleWe are seeking a dedicated and compassionate individual to join our team as a Care Expert. As a Care Expert, you will have the opportunity to make a positive impact on the lives of our customers, providing them with the care and support they need to live independently.Our ideal candidate will be a naturally caring and compassionate person who...
-
Care Assistant
hace 4 días
Buenos Aires, Argentina Bluebird Care A tiempo completoLive-in Care Assistant OpportunityWe are seeking a compassionate and caring individual to join our team as a Live-in Care Assistant. As a Live-in Care Assistant, you will be residing in a university setting with one of our customers, providing personal care, assistance with daily activities, and emotional support.Key Responsibilities:Assist with personal...
-
Care Companion
hace 3 días
Buenos Aires, Argentina Bluebird Care A tiempo completo{"h1": "Empowering Independence", "p": "At Bluebird Care, we're dedicated to providing high-quality care services that enable our customers to live their lives to the fullest. As a Live-in Care Assistant, you'll play a vital role in supporting our customers in the comfort of their own homes. Your key responsibilities will include providing personal care...
-
Care Companion
hace 3 días
Buenos Aires, Argentina Bluebird Care A tiempo completoProviding Exceptional Care in the Comfort of HomeAt Bluebird Care, we're dedicated to delivering high-quality care services that empower individuals to live independently in their own homes. Our mission is to provide personalized support that addresses the unique needs of each customer, fostering a sense of community and connection.Your Role as a Live-in...
-
Care Worker
hace 2 días
Buenos Aires, Argentina Bluebird Care A tiempo completoAbout the RoleWe are seeking a compassionate and caring individual to join our team as a Care Assistant in Southgate. As a Care Assistant, you will have the opportunity to make a positive difference in the lives of our clients, providing them with the care and support they need to remain independent in their own homes.Key Responsibilities:Providing personal...
-
Care Professional
hace 5 días
Buenos Aires, Argentina Bluebird Care A tiempo completoField Care SupervisorWe are seeking an experienced care professional to support our care team and customers in the Amber Valley area.Key ResponsibilitiesProviding personal care duties with compassion and patienceAdministering medication with accuracy and attention to detailManual handling using equipment where required, prioritizing customer safetyPromoting...
-
Care Assistant
hace 4 días
Buenos Aires, Argentina Bluebird Care A tiempo completoCare Assistant - SouthgateDo you live in Southgate and want to work close to home?Do you want a job that is rewarding and offers something new every day?Do you want to make a positive difference to an individual’s life?Are you considering a new career in care or returning to a career in care?Don’t let a lack of experience or a need to update your...
-
Live-in Care Specialist
hace 6 días
Buenos Aires, Argentina Bluebird Care A tiempo completoUnlock a Rewarding Career in Live-in CareAre you a compassionate and dedicated individual who is passionate about providing exceptional care and support to others? Bluebird Care Carlisle is seeking a Live-in Care Expert to join our team and make a real difference in the lives of our customers.As a Live-in Care Expert, you will be living with an elderly...