Associate SHE Specialist
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Key Responsibilities
• Monitor the shared mailbox and provide timely and accurate responses to customer questions related to safety and corporate programs.
• Partner with the Customer Qualifications team and internal stakeholders to address customer requests and escalate questions when needed.
• Maintain safety documentation, supporting materials, and SOPs, ensuring information remains accurate and up to date.
• Support a portfolio of third-party prequalification accounts and assist with issue resolution.
• Enroll employees in customer-specific training through third-party platforms and communicate training requirements.
• Support the management of insurance documentation and other customer requirements.
• Assist with projects and continuous improvement initiatives within the Analytics and Operational Excellence COE. Education & Experience
• Bachelor’s degree or 2+ years of experience in Sales Support, Customer Service, Health & Safety, Administrative Support, or a related area.
• Experience with Microsoft Excel and PowerPoint. Skills & Competencies
• Strong written and verbal communication skills.
• Customer-focused mindset and ability to build effective relationships with internal and external stakeholders.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities.
• Analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
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