Senior Product Analyst

Hace 12 horas

Buenos Aires, Argentina Avenga Jornada completa

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We are looking for a Senior Product Analyst in Buenos Aires with hands-on experience in the fintech or banking sector and knowledge of COELSA to join our team. In this role, you will support the continuous improvement of our products, provide data-driven insights to guide decision-making, identify optimization opportunities, and help deliver a seamless, secure, and efficient payment experience for our users. You will also contribute to improving the efficiency of transaction routing, settlement, and clearing processes. Core skills you’ll bring
• 4+ years of experience in product analysis, business analysis, functional analysis, or similar roles within digital environments, fintech companies, or banking institutions
• Proven experience working with acquiring processors, Payment Service Providers (PSPs), payment aggregators, or acquirers, with a solid understanding of the card and account-based transaction lifecycle
• Technical and functional knowledge of the Argentine payments ecosystem, particularly operations involving Coelsa, including: Transferencias 3.0, PCT, QR interoperability
• Experience with analysis and tracking tools such as: Advanced Excel, Basic SQL, Google Analytics
• Amplitude, Power BI or similar analytics platforms
• Degree in Industrial Engineering, Information Systems, Business Administration, or a related field
• Ability to attend the office once a week
• Strong analytical skills, attention to detail, and results-oriented mindset The impact you'll create
• Analyze key product metrics and generate reports that support decision-making
• Collaborate with the Product Owner in defining requirements and functionalities, ensuring proper documentation and traceability of transactional flows
• Analyze and design acquiring processing flows, including authorization, capture, settlement, refunds, and chargebacks, as well as integrations with the clearing house (Coelsa)
• Create use cases, functional flows, and acceptance criteria for new features and improvements related to payment solutions
• Participate in discovery sessions and requirements gathering with business, technology, and UX teams
• Monitor product performance, identify deviations (e.g., approval rates, declines, routing issues, or latency problems), and propose improvement actions
• Conduct market benchmarking to identify trends and opportunities for product evolution within the payments ecosystem
• Support testing and validation activities, ensuring the functional quality of integrations with acquirers and payment networks before each release
• Provide support to Development and QA teams throughout the product lifecycle
• Document processes, findings, and best practices to strengthen knowledge management within the team

Senior Product Analyst

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