Customer Service Representative
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
📢 Customer Service Representative (CSR) | Remoto
🌎 Ubicación: Colombia, Guatemala, México y Honduras
🏠 Modalidad: 100% Remoto
🕒 Horario: Lunes, jueves, viernes, sábado y domingo | 8:30 AM a 4:30 PM EST
✅ Días de descanso: Martes y miércoles
¿Te apasiona ayudar a las personas y brindar una experiencia excepcional al cliente? Estamos buscando un(a) Customer Service Representative (CSR) para unirse a nuestro equipo y actuar como el principal punto de contacto para participantes, clientes y socios del programa.
Responsabilidades
✅ Atender consultas, solicitudes y requerimientos de clientes de manera profesional y oportuna.
✅ Dar seguimiento a cada caso dentro de los tiempos establecidos.
✅ Mantener registros precisos y actualizados en los sistemas internos.
✅ Gestionar situaciones complejas con empatía, profesionalismo y orientación a soluciones.
✅ Colaborar con diferentes áreas para garantizar una experiencia de servicio sobresaliente.
✅ Apoyar en tareas administrativas y reportes relacionados con la operación del programa.
Requisitos
✔️ Bachillerato concluido o equivalente.
✔️ Mínimo 1 año de experiencia en servicio al cliente, call center o roles similares.
✔️ Inglés intermedio-avanzado a avanzado (indispensable).
✔️ Excelentes habilidades de comunicación verbal y escrita.
✔️ Velocidad de escritura mínima de 50 WPM.
✔️ Atención al detalle y excelente organización.
✔️ Experiencia con sistemas de nómina (Payroll), HRIS o herramientas administrativas es un plus.
✔️ Español bilingüe es una ventaja.
Competencias Clave
⭐ Orientación al cliente
⭐ Resolución de problemas
⭐ Comunicación efectiva
⭐ Manejo de conflictos
⭐ Gestión del tiempo
⭐ Trabajo en equipo
⭐ Adaptabilidad
¿Qué ofrecemos?
🚀 Oportunidad de crecimiento profesional.
🏠 Trabajo 100% remoto.
🤝 Ambiente colaborativo y enfocado en el desarrollo de sus colaboradores.
📈 Capacitación y aprendizaje continuo.
📩 ¿Cumples con los requisitos y buscas una nueva oportunidad profesional? Postúlate hoy y forma parte de un equipo comprometido con la excelencia en el servicio.
-
Customer Service Representative
Hace 15 horas
San Juan, San Juan, Argentina MCS Healthcare Holdings, LLC (MCS) Jornada completaCustomer Service Representative - CRRegularNon-ExemptGENERAL DESCRIPTION:Responsible for resolving service cases received from various sources, including email, voicemail, fax, and internal referrals, that are processed according to established operational procedures and service guidelines to ensure the continuity of services offered by Customer Service....
-
Customer Service Representative Outbound
Hace 15 horas
San Juan, San Juan, Argentina MCS Healthcare Holdings, LLC (MCS) Jornada completaCustomer Service Representative OutboundRegularNon-Exempt GENERAL DESCRIPTION:Responsible for providing guidance and orientation to individuals or members of Medicare and MCS Life products. This includes conducting satisfaction surveys and regulated calls while ensuring compliance with quality, experience, and service standards set by the company and the...
-
Travel Customer Service Representative
Hace 15 horas
San Juan, Antigua and Barbuda, San Juan, Argentina Live the Dash Travel Jornada completaPosition Overview We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience. Key Responsibilities Communicate with clients via...
-
Travel Customer Service Representative
Hace 15 horas
San Miguel, Argentina Mich Trabajo remoto Jornada completaAbout the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality...
-
Customer Service Representative I
Hace 15 horas
San Juan, San Juan, Argentina MCS Healthcare Holdings, LLC (MCS) Jornada completaCustomer Service Representative I - CCRegularNon-ExemptGENERAL DESCRIPTION:Responsible for providing high-quality customer service to policyholders, members, and providers through inbound calls. Effectively resolves service inquiries in accordance with established operational processes and service guidelines, while accurately documenting all interactions to...
-
Travel Customer Service Representative
Hace 15 horas
San Juan, San Juan Province, Argentina, San Juan Mich Trabajo remoto Jornada completaAbout the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality...
-
Customer Service Representative Semi Senior/Senior
Hace 15 horas
San Nicolá, Argentina C&S informática Media jornadaDesde C&S, estamos en búsqueda de un “Analista de Procurement – Semi Senior/Senior” con manejo de inglés y portugués intermedio/avanzados para formar parte de un importante proyecto. Descripción de Tareas:Asistir a los proveedores en el proceso de registro en los Portales del cliente y analizar la información/documentación proporcionada.Apoyar...
-
Customer Service Representative I
Hace 15 horas
San Juan, San Juan, Argentina MCS Healthcare Holdings, LLC (MCS) Jornada completaCustomer Service Representative I - Call CenterRegularNon-ExemptGENERAL DESCRIPTION:The Customer Service Representative I – CC is responsible for providing excellent service when answering requests from policyholders, members, and providers through phone calls received. Solves situations or service needs, channeling them through the established operational...
-
Bilingual Customer Service Representative | Mexico WFH
Hace 15 horas
San Luis Potosí, San Luis, Argentina Resolv.Global Trabajo remoto Jornada completa US$ 5 IndefinidoAre you a bilingual English/Spanish customer service professional with strong communication skills and experience supporting customers by phone?We are hiring Customer Service Representatives to work from home in Mexico for a growing healthcare-related customer service program.This is an excellent opportunity for experienced contact center professionals who...
-
San Luis Potosí, San Luis, Argentina Resolv.Global Trabajo remoto Jornada completa US$ 5 IndefinidoWe're growing our customer service teams across Mexico!We're looking for experienced Customer Service Representatives who are ready to put their skills to work supporting growing US-based customer support operations.If you have strong English communication skills, previous US BPO or call center experience, and you're confident working in a fast-paced...
