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Atención Rosario Seleccionamos Customer Service para Pluscargo, importante grupo empresario prestador de servicios de logística internacional. Lugar de trabajo: Rosario Modalidad de trabajo: Presencial (oficinas en Forum, Puerto Norte) Responsabilidades: Gestionar y realizar seguimiento de la coordinación de cargas desde el país de origen hasta el destino final. Mantener comunicación con agentes en el exterior para asegurar que el proceso de logística se realice sin inconvenientes. Realizar seguimiento de clientes llevando un seguimiento detallado de cada uno de ellos. Ayudar al área comercial a cotizar a clientes. Atender consultas y resolver problemas a través de llamadas telefónicas, WhatsApp y otras plataformas de mensajería. Proveer soluciones rápidas y eficientes a cualquier problema que surja durante el proceso de logística. Hacer seguimiento de las cargas y mantener a los clientes informados sobre el estado de sus envíos. Generar reportes periódicos sobre el estado de las operaciones logísticas. Cargar operaciones en el sistema cuando sea necesario. Requisitos: Profesionales o futuros profesionales de las carreras: Licenciatura en Administración, Licenciatura en Comercio Exterior, Comercialización, Relaciones Internacionales o afines (Preferentemente). Inglés avanzado (excluyente). Se valorará contar con experiencia en roles de atención al público. Se valorará contar con conocimiento o experiencia en Comercio Exterior. Beneficios Formar parte de un equipo de trabajo joven, pujante y en constante crecimiento. Aprendizaje, formación y grandes posibilidades de desarrollo profesional. Espacios de trabajo atractivos, tecnológicos e integrados.
