REO Administrative Assistant

POSITION: REO Administrative Assistant / Operations Support

Location:
Remote (Globally) Schedule: Monday to Friday, 8:00 AM – 5:00 PM (EST) Compensation: 1200
- 2000 USD/month Note: Independent contractor position WE'RE LOOKING FOR SOMEONE WHO HAS:
* Contact utility providers to confirm utility status and property occupancy.
* Identify HOAs and obtain necessary gate or community access information for property drivers.
* Create new property files within internal tracking systems.
* Load new assets into required REO and property-tracking platforms.
* Ensure property information remains accurate and current across systems.
* Complete initial REO platform tasks following property drives, including occupancy status, winterization, HOA setup, and related requirements.
* Upload Certificates of Title to the appropriate platforms.
* Obtain tax-roll information and accurately enter it into property files.
* Administrative & Operations Support Answer company phones during business hours and route calls appropriately.
* Forward phones to the answering service after business hours and on weekends.
* Start and stop utilities once property status has been confirmed.
* Obtain utility payoff information when required.
* Track code violations and communicate with municipal code officers as directed.
* Order weekly property drives from approved vendors or drivers and monitor completion.
* Confirm completed property drives and upload photos and documentation to CompanyCam.
* Monitor REO and internal platforms daily and keep task statuses current.
* Complete asset and occupancy inspections as assigned.
* Maintain accurate records and ensure outstanding tasks receive appropriate follow-up.
* Closing & File Closeout Coordinate utility shutoffs when properties close.
* Cancel recurring services such as lawn care, pool service, or property monitoring.
* Complete required closing tasks across REO platforms.
* Ensure closed files contain all required documentation, including closed MLS sheets and final documents.
* Update property status across platforms and confirm files are fully closed with no outstanding items. If you meet these requirements, we'd love to receive your application.