Wheel & Tire Sales Representative
hace 5 días
Role
AudioCityUSA is looking for an experienced Wheel & Tire Sales Representative to help customers find the perfect wheel and tire packages. This is a consultative sales role that requires deep knowledge of wheel and tire fitments, strong sales skills, and exceptional follow-up habits.
The ideal candidate has at least 5 years of retail wheel sales experience and excels at guiding customers through the buying process, building relationships, and closing sales efficiently. You will be responsible for understanding fitment specifications, handling inbound leads, and ensuring a seamless customer experience from inquiry to final sale.
Hours8 am - 5 pm PTThis role requires the Fitment Specialist to work out of our Santa Fe Springs, CA office a minimum of 5 days a week.ResponsibilitiesConsult with customers to determine the best wheel and tire fitment for their vehicleClose sales efficiently by educating customers and overcoming objectionsProactively follow up with leads to nurture them through the buying processRespond quickly to inbound calls, emails, SMS, and live chats to assist customersBuild long-term relationships to drive repeat business and referralsStay updated on product knowledge including bolt patterns, offsets, x-factor, and tire fitmentsCollaborate with the marketing and sales teams to improve lead conversion ratesMeet and exceed monthly sales targetsWhat Success Looks LikeConsistently hitting or exceeding sales targetsHigh customer satisfaction scores from personalized service and expert fitment adviceStrong lead conversion rates and minimal lost opportunitiesIncreased customer retention and repeat business due to outstanding follow-up and serviceUp-to-date knowledge of fitments across a wide range of vehicles, including sedans, trucks, SUVs, crossover SUVs, oldschool vehicles, and performance carsQualifications5+ years of experience in retail automotive aftermarket wheel salesDeep understanding of wheel and tire fitments, offsets, and bolt patternsProven track record of strong sales performanceExceptional customer service and follow-up skillsAbility to multitask and handle multiple leads at onceComfortable using CRM systems and sales toolsStrong verbal and written communication skills-
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