Compliance Services Representative

Build your future with Sovos.
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

Don't worry if you don't check all the boxes -- apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do
At
Sovos
, we don't just process compliance—we become a trusted extension of our clients' tax operations. As a
Compliance Services Representative
, you'll be the expert problem-solver who ensures our global clients stay ahead of complex regulatory requirements while delivering exceptional service that makes their lives easier.

Imagine being the go-to resource for clients navigating intricate tax compliance landscapes—from Tax Information Reporting and Affordable Care Act requirements to Sales and Use Tax, FATCA, Unclaimed Property, and Certificate Management. You'll combine technical expertise with consultative partnership, managing critical deadlines, reconciling data, and transforming complex challenges into streamlined solutions.

This role is perfect for someone who thrives on variety, loves solving puzzles, and wants to make a real impact by helping clients confidently meet their compliance obligations. You'll work with cutting-edge technology, collaborate across teams, and have opportunities to mentor others while continuously improving processes that serve thousands of businesses worldwide.

More Specifically, You Will

• Deliver exceptional client services utilizing Sovos' comprehensive suite of compliance solutions including Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and Certificate Management software
• Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
• Act as a trusted problem-solver by identifying, prioritizing, and resolving client issues while coordinating with internal departments to provide timely responses and solutions
• Manage day-to-day tax compliance operations including data imports, reconciliation, and regulatory deadline management
• Provide guidance and assistance to Compliance Services Associates, helping build team expertise and resolve complex client issues
• Drive continuous improvement by identifying process enhancements, offering suggestions to build internal efficiencies, and leading improvement projects that reduce risk
• Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
• Support team development by leading training sessions, creating training materials, and providing daily mentoring to colleagues
• Collaborate with management to track team activities and ensure timely, accurate completion of all deliverables
• Foster innovation by sharing ideas and feedback to generate new approaches for ongoing company improvements and enhancements

What We Need From You

• Bachelor's degree or equivalent related work experience
• Minimum 1-2 years of experience in a client support or services capacity
• Minimum 1-2 years of experience in Tax Information Reporting (1099), Affordable Care Act Reporting, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
• Excellent time management, decision-making, and organizational skills with the ability to prioritize effectively
• Detail-oriented mindset with the ability to work independently in a fast-paced, dynamic environment
• Excellent interpersonal and professional communication skills with the ability to explain complex concepts clearly
• Strong analytical and problem-solving abilities with a focus on delivering solutions
• Proficiency with technology including phone systems, computer hardware, and software applications
• Ability to concentrate, analyze, and resolve complex problems while maintaining accuracy
• Collaborative team player who interacts effectively with teammates, colleagues, and customers

What Does Sovos Offer You?
The tools to enhance your life - because we want you to enjoy your life outside of work and inside

• Flexible Time-Off
• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Virtual English Club through Rosetta Stone, and more

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background
Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter.