Associate Director Quality Optimization

Associate Director Quality Optimization

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

JOB SUMMARYPerforms various activities related to the efficient and effective management of Quality Systems and Analytics.JOB RESPONSIBILITIES

General Profile

• Provides quality support and consultancy for Quality Systems and Analytics management activities (possibly complex), as assigned

Functional and Technical Expertise

• Requires business and technical knowledge/experience to enable management of Quality Systems and Analytics at Syneos Health.
• Ensures commitments and timelines for Quality Systems and Analytics support adhere to Syneos Health requirements.
• May be assigned to support Quality Systems and Analytics-related activities at a departmental, account or project level.

Complexity

• Solves moderately complex problems related to Quality Systems and Analytics (e.g., metrics, data and reporting)
• Escalates issues identified with Quality Systems and Analytics to Corporate Quality leadership when required.
• Makes decisions that impact the outcome of Quality Systems and Analytics-related activities
• Influences - Serves as a key resource to manage Quality Systems and Analytics.  Gains support for ideas or positions on moderately difficult issues
• Problem Solving - Anticipates and resolves problems, which may be moderately complex.  Applies critical thinking to identify solutions to problems
• Drives solutions for departments, accounts, projects and processes
• Assesses and interprets internal (and occasionally external) customer's quality needs and requirements and proactively develops solutions
• Leads medium-scale Quality Systems and Analytics-related or Corporate Quality projects or programs with moderate risks and resource

 

Supervision

• Normally receives little instruction on day-to-day work, general instructions on new assignments

Other tasks

• Represents Quality Systems and Analytics team, as assigned
• Performs other quality-related activities as directed by management
• This position is not responsible for supervising employees
• Travel may be required (approximately 15%)

QUALIFICATION REQUIREMENTS (please indicate if 'preferred')

BA/BS degree in science or health care or equivalent education and experience, plus some experience in Good Clinical Practice (GCP), Good Laboratory Practice (GLP) and/or Good Manufacturing Practice (GMP) preferred. Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint), email and voicemail. Strong numeracy and data handling skills. Above average attention to detail and accuracy. Strong organizational, interpersonal and team-oriented skills. Ability to act independently and pro-actively. Significant project management and customer management skills. Ability to perform several tasks simultaneously to meet deadlines.

 

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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