Customer Service C1

hace 23 horas


Córdoba, Córdoba, Argentina Solvo Global Careers A tiempo completo

Estamos en la búsqueda de un/a
Customer Service Representative (CSR)
para brindar soporte integral a nuestros clientes. El rol implica atender consultas, resolver problemas y garantizar una experiencia positiva en cada interacción, manteniendo altos estándares de calidad y servicio.

Responsabilidades

  • Atender llamadas, correos y chats de clientes con profesionalismo y empatía.
  • Resolver consultas y brindar soluciones efectivas en tiempo real.
  • Registrar y dar seguimiento a solicitudes en el sistema.
  • Cumplir con métricas de calidad, tiempos de respuesta y satisfacción del cliente.
  • Colaborar con otros equipos para asegurar una experiencia integral.

Requisitos

  • Nivel de inglés [indicar si se requiere, ej. B2/C1].
  • Experiencia previa en atención al cliente o soporte (deseable).
  • Excelentes habilidades de comunicación y escucha activa.
  • Capacidad para trabajar bajo presión y mantener actitud positiva.
  • Manejo básico de herramientas tecnológicas (Office, CRM).

Qué ofrecemos

  • Salario competitivo acorde al mercado.
  • Capacitación inicial y continua.
  • Excelente ambiente laboral.
  • Oportunidades de crecimiento profesional.


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