DevOps Engineer III

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

DevOps Engineers are critical to building the next generation of Teladoc Health products and performance. If you have an obsessive focus on automation and metrics, enjoy building repeatable solutions, and contributing to best-of-breed technologies, we should talk. In this challenging role, you will develop solutions to meet the growing demand for operational improvements and efficiencies in a fast-paced environment. Working closely with software developers, QA, and system engineers, you will help deliver secure, reliable services by implementing fully automated continuous delivery solutions and leveraging industry-standard automation and monitoring tools. DevOps Engineers are also responsible for collecting meticulous data throughout the software development lifecycle and identifying optimizations that enable step-function improvements in engineering team productivity.

Essential Duties and Responsibilities

• Assist in the design and implementation of Infrastructure as Code, automated environment provisioning, and automated deployment and monitoring of multiple environments.

• Pair with development and QA teams to enable a continuous integration environment that sustains high productivity levels and emphasizes defect prevention techniques.

• Participate in a 24/7 on-call rotation.  

• Automate and optimize processes to reduce toil and perform sensitive tasks safely and reliably in secure environments.

• Work with cross-functional business teams to understand requirements and other performance SLOs and SLAs

• Thoroughly document operational practices and procedures.

• Troubleshoot and resolve issues in development, test and production environments.

• Identify gaps in processes and help to close them.

• Participate in other projects and duties as assigned.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• 5+ years of relevant professional experience working in DevOps or a related field.

• Experience with containers, Kubernetes, and cloud-based environments.

• Ability to write code, including automation scripting and diagnostics/debugging support.

• Experience building and maintaining alerting, monitoring, and metrics systems (like New Relic, Zenoss, Sensu, Nagios, Graphite, Collectd, Ganglia, Datadog or similar).

• Experience with continuous integration, testing, and deployment pipelines (like Jenkins, Bamboo CI, Docker or similar).

• Experience working with tools and workflows that support the software development lifecycle (like Git, SVN and Jira).

• Strong written and verbal communication skills in English, and experience working with distributed teams.

Qualifications Preferred for Position

• Experience working with Microsoft Azure cloud environments.

#LI-Remote

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.