Customer Support Representative – English Speaker Argentina

hace 1 semana

Buenos Aires, Buenos Aires C.F., Argentina SkillOnNet A tiempo completo

Company Description

We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionize our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts.

Your Responsibilities

  • Effectively communicating with customers in their designated language.

  • A high emphasis on quality, with particular attention to detail and accuracy.

  • Providing an outstanding client experience and resolving issues on first contact.

  • Resolve product and service issues by clarifying customer complaints, determining the origin of is-sues, identifying and explaining the best course of action, and following up to assure resolution.

  • Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.

  • Escalating requests where needed.

  • Thoroughly investigating player concerns.

  • Promoting a "Safer Gaming" philosophy.

  • Staying UpToDate on rules, processes, and licensing needs.

  • Contributing to collective effort by achieving necessary results

  • Go above and beyond when engaging customers

  • Taking part in the Onboarding Programs.

What we are looking for:

  • Fluent in English, Speaking, Writing, Reading.

  • Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.

  • Strong communication/public relations along with active listening skills required.

  • Customer orientation and the ability to adapt and respond to diverse sorts of characters

  • Proficiency working on computers and touch typing are required.

  • Ability to perform under pressure

  • Accountability and conscientiousness

  • Demonstrates high levels of trustworthiness, accountability, and conscientiousness in handling sensitive financial and personal data.

What's in it for YOU?

  • Excellent work environment

  • Attractive salary package

  • Monthly incentive Bonus

  • Monetary vouchers on Birthdays and other special occasions

  • Fully equipped kitchen and in-house entertaining space

  • Options to enroll in Company's medical insurance plan

  • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.

  • Casual Dress Code

  • A chance to advance professionally inside one of the world's largest iGaming organisations.

What Life at SkillOnNet is like

SkillOnNet is a firm believer in putting people first and our "family oriented" multinational culture is what drives us. We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities.

  • Customer Support Representative – Portuguese Speaker Argentina

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina SkillOnNet A tiempo completo

    Company DescriptionWe are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • Travel customer representative

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Getaway Travel Agency A tiempo completo

    Company DescriptionOur Arizona-based travel agency, specializing in Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our worldwide team. Work from anywhere, enjoy flexible hours and explore the world while making dreams come true for our clients.Role DescriptionThis is a part-time or full-time remote role for a Travel...

  • Bilingual Customer Service Representative

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Department: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons)Locations: LATAM (Mexico, Colombia, Argentina, Brazil), and other Spanish-speaking regions with excellent...

  • Bilingual Customer Service Representative

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Department: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons)Locations: LATAM (Mexico, Colombia, Argentina, Brazil), and other Spanish-speaking regions with excellent...

  • Customer Success Representative

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Work Arrangement: Fully RemoteJob Type: Independent Contractor, Full-TimeWork Schedule: 40 hours per week, US time zonesLocations: Philippines (primary) LATAM (Mexico, Colombia, Brazil, Argentina) Other remote regions with strong English communication and customer service backgroundsAbout Pearl TalentPearl works with the top 1% of candidates from around...

  • Customer Service Representative

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina VAME LTD A tiempo completo

    The Role: We are looking for a female candidate from Latin America (South America) to join our growing sales and client success team. The ideal candidate is organized, intelligent, and eager to learn new things, with excellent English and Spanish communication skills. She should be great at writing professional messages, building rapport, and engaging...

  • ARG - Customer Service Representative

    hace 1 día

    Buenos Aires, Buenos Aires C.F., Argentina Tidal A tiempo completo

    Job Title: Customer Service Representative Contractor Fee: $1,700-$2,300/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Open to Part-time or Full-time Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses...

  • Customer Success Representative

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    Work Arrangement: Fully RemoteJob Type: Independent Contractor, Full-TimeWork Schedule: 40 hours per week, US time zonesLocations: Philippines (primary) LATAM (Mexico, Colombia, Brazil, Argentina) Other remote regions with strong English communication and customer service backgroundsAbout Pearl TalentPearl works with the top 1% of candidates from around...

  • Customer Support

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Motorola Solutions A tiempo completo

    Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...

  • Customer Support Consultant

    hace 1 día

    Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...