Cisco I2C Collections Analyst

Support an assigned base of accounts, your responsibilities will include:

• Portfolio management in Dolar and Mexican pesos – Maintain delinquency across A/R aging buckets as per industry benchmark and as per guidance from the Collections Manager.
• Timing and Accurate billing in customer portals (Ariba, Adquira etc)
• Accurately forecast cash at the beginning of each month and share progress every week with the Collection Manager.
• Perform review & release orders accurately – daily.
• Control and reconcile withholding taxes balances
• Adherence to Cisco's process and policies, while meeting the country compliance requirements of the assigned base.
• Engage and build relationships with Customer's A/P department.
• Engage with cross functional teams i.e. Sales, CLO (customer service), SSF (Finance) and Others to drive issue resolution & resolve disputes for the customers in a timely and effective manner.
• Deliver periodic management reports and/or Ad hoc reports to key stake holders.
• Recommend solutions for areas of improvement in the Invoice to Cash process.
• Willings to work during weekends to support weekend order release duties and/or other duties assigned by the Collections Manager during Month/Quarter end.

Minimum requirements:

• University Graduate (Finance/Accounting and/or Math)
• Good communication skills (written and verbal) in English & Spanish
• Strong inter-personal skills & ability to take logical decisions under pressure.
• Confident and capable of following defined processes and of suggesting improvements
• Good problem-solving skills & ability to report clearly on performance
• Great teammate but also able to work on projects alone
• Strong analytical & time management skills
• 3+ years experience working in Invoice to Cash space (Collections, Cash Applications, Accounts Receivable).
• Experience with Oracle R12 and High Radius (preferred)
• Advanced Excel skills